Jenny Ramirez
Chicago,IL
Summary
Adept at customer service and teamwork, I excelled at Little Caesars Pizza by enhancing team efficiency and maintaining high-quality food standards. Leveraging skills in time management and food preparation, I contributed to significant project completions and upheld safety protocols, demonstrating leadership and problem-solving abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Member
Little Caesars Pizza
05.2019 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Replenished serving stations with fresh food and cleaned up spills.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Gardner
Afterschool Matters Employer
05.2018 - 08.2018
- Performed fall and spring cleanup to clear brush and debris from landscaped areas.
- Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
- Planted and cultivated by preparing soil and watering and fertilizing plants for thriving and healthy results.
- Maintained cleanliness and safety of job sites by properly disposing of waste and returning tools and equipment to proper storage locations.
- Maintained gardening tools and equipment by sharpening and cleaning tools to keep in good working condition.
- Continued learning about plants, gardening techniques and best practices to provide customers with accurate and constructive information.
- Provided advice and recommendations to clients on plant selection, garden design and maintenance for enhanced client support.
- Coordinated with fellow team members to complete large-scale landscaping projects within tight deadlines.
Education
Associate of Arts - EMT
City Colleges of Chicago-Malcolm X College
Chicago, IL12.2024
Skills
Customer Service
Teamwork and Collaboration
Time Management
Clear Communication
Cleaning
Problem-Solving
Safe Food Handling
Verbal and written communication
Leadership Qualities
Food Preparation
Certification
CPR Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Boxing
I started training in boxing as a way to distress and really enjoyed it
Timeline
Crew Member
Little Caesars Pizza
05.2019 - Current
Gardner
Afterschool Matters Employer
05.2018 - 08.2018
Associate of Arts - EMT
City Colleges of Chicago-Malcolm X College