Jenny Rankin
Dothan,Alabama
Summary
Experienced in ensuring compliance with federal regulations, focused individual with a background in performing thorough vehicle inspections. Confident Fleet Manager with exemplary skills in compliance, troubleshooting, and CDL testing. Keen eye for detail and commitment to maintaining high standards, dedicated to optimizing fleet performance and ensuring operational safety.
Overview
19
19
years of professional experience
Work History
Fleet Manager/ CDL Training Manager
Alabama motor Express
03.2020 - Current
- Manage a fleet of 45 Class A CDL drivers, including payroll, DOT rules and regulations, follow up with customers to ensure quality customer service
- Responsible for general office function, secretarial and administrative support to the Director of Operations
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Enhanced overall fleet safety through rigorous compliance with regulatory standards and implementation of best practices in risk management.
- Provided all drivers with pertinent safety materials regarding rules and regulations.
Area Manager
Diversicare Management Services
06.2017 - 12.2019
- Drive sales and marketing strategies in assigned area
- Lead for the strategic marketing plan, communicating the vision/strategy to area, center and field-based team members
- Establishing rapport with C-Suite executives and demonstrating the values of partnering with Diversicare
- Select, train, lead sales team members, establish performance objectives, coach and assist sales team members in development of new business accounts, maintain strong working relationships to achieve business goals
- Collaborate with area team members on direction of company standard programs/new initiatives Champion quality of care, evangelist, and advocate for the customer experience
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Division Manager
Encompass Home Health (HealthSouth)
03.2014 - 07.2016
- Recruited, hired, trained and mentored top sales team in the southeast
- Managed all sales metrics as well as created marketing campaigns
- Educated healthcare professional on the benefits of Home Health
- Led startup and grand opening of Alabama Branches
- Exceeded sales and profit goals by up to 8% and 12%, respectively, from first year of opening and in each ensuing year
- Reduced operational costs by 19%
- Maintained a consistent turnover rate of less than 7% year over year
- Launched award-winning patient/customer satisfaction programs that prove SO successful in star ratings that they were adopted company-wide
- Maintained a 5 STAR Medicare patient satisfaction score
- Excelled in building and motivating management and hourly teams
- Developed many entry-level associates to leadership positions and quickly became one of the primary trainers of division managers across the district
- Fostered a positive work environment through open communication channels, transparent decision-making processes, and employee recognition programs.
- Developed strong team dynamics through regular communication, collaboration, and goal-setting initiatives.
Clinical Logistics Manager
Bethany House/Doctors without Borders
10.2009 - 02.2014
- Provided Healthcare information to adolescent girls on personal hygiene, vaccines, birth control and infectious disease prevention
- Provided basic nutrition to those in need
- Stocked, inventoried and ordered vaccines according to World Health Organization standards
- Maintained Reduction of Disparity records
- Confirmed and maintained patient and clinic appointments
- Oriented new physicians
- Taught Basic English language skills
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
Area Director of Sales
Gentiva Healthcare
06.2006 - 10.2009
- Medical Sales Management
- Responsibilities include teaching and presenting physicians with hospice solutions, creating unique marketing strategies, marketing campaigns and designing marketing collateral
- Managing a team of 12 Account Executives throughout Alabama
- Census growth in North Alabama by 28% in 2007
- Managed, developed and trained successful sales team
- Consistent turnover of less than 15% year over year
- Partnered with Senior Sales Management to develop and execute annual strategic/budget
- Successful partnership with operations counterparts to ensure continued branch growth by expanding new and existing client base
- Identified gaps in the market by conducting comprehensive research on competitors'' offerings which influenced product development decisions positively impacting overall revenues.
- Managed budgets and resources to ensure optimal allocation of funds for advertising, promotions, and events.
Skills
- Fleet optimization
- Fleet management
- Scheduling
- Vehicle inspections
- Fleet scheduling
- Operations and logistics
- Driver management
- Regulatory compliance
- Government regulations
- Safety monitoring
Timeline
Fleet Manager/ CDL Training Manager
Alabama motor Express
03.2020 - Current
Area Manager
Diversicare Management Services
06.2017 - 12.2019
Division Manager
Encompass Home Health (HealthSouth)
03.2014 - 07.2016
Clinical Logistics Manager
Bethany House/Doctors without Borders
10.2009 - 02.2014
Area Director of Sales
Gentiva Healthcare
06.2006 - 10.2009
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