JENNY RAY

• Administered medications accurately and safely, reducing medication errors and adverse reactions.
• Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
• Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
• Administered medications via oral, intramuscular, and subcutaneous injections.

• Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
• Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
• Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
• Educated patients and families on available community resources, facilitating access to necessary support services.
• Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
• Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.

Served as an on-site nurse for Independent living residents

Hiring staff, scheduling, and training staff

Supervised staff of 12 employees

Duties included management of 68 independent resident cottages

Provided Worksite Wellness program to state and local employees

Perform patient intake and interviewing with routine examinations, blood pressure screenings, and labs

Administer flu vaccinations

Collect specimens

Provide osteoporosis screenings

• Enhanced patient satisfaction with empathetic communication and personalized care.
• Educated patients and families on health management for improved health literacy and compliance.

• Coordinated team activities to ensure effective communication and task completion.
• Assisted customers with inquiries, leading to improved customer satisfaction.
• Organized files and documents for streamlined access and retrieval.
• Supported management in daily operations, enhancing overall efficiency.
• Assisted in training new staff members to ensure smooth onboarding process.
• Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.

• Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
• Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
• Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
• Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
• Ensured accurate documentation of patient information in electronic medical records system for optimal data integrity and accessibility across healthcare providers.
• Decreased hospital readmission rates through diligent monitoring of high-risk patients and proactive interventions as needed.
• Followed MD orders, medication delivery, bloodwork/IV therapy and provided other standard registered nurse procedures/tasks when necessary