Jenny Revilla
HOMESTEAD CITY,FL
Summary
Driven professional with a track record of enhancing guest experiences at CAC Medical Center through exceptional customer service and efficient time management. Excelled in guest relations and appointment scheduling, significantly improving front desk operations. Skilled in team collaboration and sensitive information handling, consistently delivering first-rate service and support. Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
13
13
years of professional experience
Work History
Front Desk Receptionist
CAC Medical Center
03.2009 - 06.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and transportation.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Greeter
CAC Medical Center
03.2007 - 03.2009
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
- Answered customer questions and pointed individuals in right directions.
- Provided friendly, attentive service throughout peak times for responsive customer care.
Education
Bachelor in Science in Communications - Communications
San Martin De Porras University
Lima, Peru11.1991
High School Diploma -
Juana Alarco De Dammert
Lima, Peru11.1986
Skills
Customer Service
Time Management
Team Collaboration
Appointment Scheduling
Sensitive information handling
Work Prioritization
Guest Relations
Multi-Line Telephone Systems
Travel Coordination
Timeline
Front Desk Receptionist
CAC Medical Center
03.2009 - 06.2020
Greeter
CAC Medical Center
03.2007 - 03.2009
Bachelor in Science in Communications - Communications
San Martin De Porras University
High School Diploma -
Juana Alarco De Dammert