Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenny Rivera

Humble,TX

Summary

Dynamic hairstylist and skilled waiter with a proven track record at Cecy's Hair Salon and at cecy’s Hair Salon and Ostioneria Michoacan. Excelled in innovative hairstyling techniques and exceptional customer service, Michoacan. Excelled in innovative hairstyling techniques and exceptional customer service, boosting client retention significantly. Trained staff, enhancing productivity, and mastered conflict management, ensuring customer satisfaction. Expert in cosmetology and adept at creating memorable dining experiences.

Overview

10
10
years of professional experience

Work History

Hairstylist

Cecy's hair salon
Humble, TX
08.2024 - 01.2025
  • Recommended products to clients based on their individual needs.
  • Applied water or setting, straightening or waving solutions to hair.
  • Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
  • Operated cash registers to receive payments from patrons.
  • Responded to customer inquiries by phone, email, and in person.
  • Shaved, trimmed and shaped beards and mustaches.
  • Participated in team discussions regarding marketing strategies for the salon.
  • Followed updated techniques to color and treat hair and produce consistent results.
  • Recommended hair styles to compliment clients' facial features and coloring.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Tracked inventory of supplies used for styling services.
  • Developed new styles and techniques.
  • Worked collaboratively with colleagues to achieve common goals.
  • Greeted customers, answered phones and booked appointments.
  • Mentored new staff to enhance personal growth and increase productivity.
  • Trained or supervised other hairstylists, hairdressers and assistants.
  • Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
  • Colored, cut and installed extensions according to style photos and client specifications.
  • Designed and recommended home hair care regimens and treatments to meet individual customer needs.
  • Performed chemical treatments such as perms and relaxers.
  • Assisted other stylists with busy periods in the salon.
  • Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.

Cleaning Assistant

KAJ construction
Houston, TX
02.2020 - 06.2023
  • Sanitized common areas such as lobbies, hallways and break rooms daily.
  • Followed company uniform, performance and security policies with every job.
  • Assisted with special projects such as deep-cleaning carpets and windows.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Emptied trash cans and disposed of waste materials properly.
  • Efficiently managed time between multiple tasks throughout the day.
  • Provided exceptional customer service by responding to inquiries in a timely manner.
  • Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Disinfected high touch surfaces like doorknobs, handrails and countertops regularly.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Maintained cleaning equipment in good working condition.

Restaurant Waiter

Ostioneria Michoacan
Houston, TX
03.2015 - 02.2020
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Demonstrated up-selling techniques when appropriate to increase restaurant sales.
  • Replenished stocks of napkins, silverware and other dining room supplies as needed.
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Informed customers of daily specials and signature menu items.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.

Education

Bachelor of Technology - Computer Engineering

Instituto International Tecnologico
Honduras
11-2005

Skills

  • Cosmetology
  • Hair maintenance expert
  • Razor cutting expert
  • Innovative hairstyling techniques
  • Scalp treatments
  • Outstanding client retention
  • Cuts for women
  • Natural hair care
  • Appointment coordination
  • Texturizing and thinning
  • Order taking
  • Customer service
  • Conflict managed

Timeline

Hairstylist

Cecy's hair salon
08.2024 - 01.2025

Cleaning Assistant

KAJ construction
02.2020 - 06.2023

Restaurant Waiter

Ostioneria Michoacan
03.2015 - 02.2020

Bachelor of Technology - Computer Engineering

Instituto International Tecnologico

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Jenny Rivera