Highly organized and dependable Administrative Assistant with over 9 years of experience providing administrative support in a fast-paced, high-traffic educational environment. Skilled in managing sensitive student, payroll and personnel records with strict confidentiality and handling complex scheduling and financial tasks. Demonstrates strong ability to prioritize and manage multiple projects and deadlines simultaneously while maintaining attention to detail and providing excellent customer service to students, staff, and parents.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Pontiac School District #429
01.2021 - Current
Create and maintain all academic schedules for PJHS. Ensuring proper placement and conflict resolution for hundreds of students.
Coordinate all class changes and schedule adjustments.
Maintain and secure highly confidential student records and files in accordance with federal and district privacy policies.
Communicate effectively with parents, teachers, and outside agencies regarding school operations and student needs.
Handle social media posts for the Jr. High.
Manage billing and payments through the school’s activity account for events, field trips, and extracurricular activities.
Process incoming and outgoing correspondence and maintained organized filing systems.
Support the principal and administrative staff with daily operational needs and special projects.
Promote a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Effectively multitask and prioritize numerous administrative projects with overlapping deadlines while maintaining accuracy and attention to detail in a high-traffic office setting.
Enroll and withdraw students from school in accordance with school and district procedures.
Administrative Assistant-Office Manager
South Macoupin Assc. for Special Education School
07.2017 - 01.2021
Handled payroll for the Cooperative.
Responsible for paying all State and Federal taxes.
Completed major state reports for the Cooperative: Medicaid, ISTAR reports, Cost Sheet-prepared and submitted to ISBE annually & State of Affairs report annually.
Responsible for correcting errors in our ISTAR database and worked very closely with SIS coordinators to ensure no errors between districts.
Handled all accounts payable and receivables for the Cooperative.
Managed and maintained comprehensive personnel files for teaching staff, ensuring all required documentation—including transcripts, certifications, and background checks—was accurately filed and compliant with district and state regulations.
Created and submitted monthly financial board reports.
Filing systems and database management.
Set up and maintained filing systems for students and staff -paper and electronic.
Maintained and entered information into databases: BDS, ISTAR and Skyward.
Located and provided data as requested.
Filed paper IEP’s when they came in from the administration team and entered IEP information into ISTAR.
Processed and tracked staff leave requests through electronic time management system.
Kept accurate staff and student attendance records and submitted reports as required.
Managed school processes and procedures to ensure compliance with school and district regulations.
Enrolled and withdrew students from school in accordance with school and district procedures.
Insurance Producer
State Farm Insurance
10.2013 - 05.2017
Worked well independently and on a team to solve problems.
Served as a friendly, hardworking, and punctual employee.
Organized and prioritized work to complete assignments in a timely, efficient manner.
Developed leads, scheduled appointments, identified customer needs and marketed appropriate products and services.
Sold insurance products including auto, life, fire and health to new and existing customers.
Increased bank sales for the agency by cross selling to State Farm Bank.
Responsible for tracking sales and creating reports in Excel for leads.
Education
Bachelors - Business Management
Greenville College
Greenville, IL
05.2006
Associate of Science Degree - undefined
Lewis and Clark Community College
Godfrey, IL
12.2001
High School Diploma - undefined
Roxana High School
Roxana, IL
05.1996
Skills
Leadership Skills
Customer Service
Ability to Multitask
Fast Learner
Ability to Work Under Pressure
Ability to Work in a Team
Effective Time Management
Communication Skills
Knowledgeable in Microsoft Office & Google Platform