Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
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JENNY ROMAN

JENNY ROMAN

Fort Lauderdale

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Realtor

Lifestyle International Realty
01.2024 - Current
  • Developed strong relationships with clients to ensure their needs were met and expectations exceeded
  • Scheduled and coordinated showings, open houses, and other events to maximize exposure of listed properties
  • Developed and implemented a prospecting system that consistently generated new leads
  • Negotiated and closed contracts with buyers and sellers on behalf of clients
  • Kept up-to-date with industry trends and developments to provide the best advice to clients
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.

Business Development Sales Representative

Nuworld Title
01.2024 - 01.2025
  • Actively contacting and building relationships with realtors, lenders, and other key players in the real estate market to identify potential clients
  • Explaining the importance of title insurance and how it protects buyers and sellers from potential title defects or claims
  • Reviewing real estate contracts and property titles to assess potential risks and determine appropriate title insurance coverage
  • Assisting clients throughout the closing process by providing necessary documentation and addressing any title-related issues
  • Presenting the value proposition of the company's title insurance products to prospective clients
  • Staying informed about local real estate market trends and regulations impacting title insurance
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.

Licensed Insurance Agent/ Agency Owner

Allstate
01.2021 - 06.2023
  • Established and managed relationships with multiple property owners and vendors
  • Created a customer relationship management (CRM) system that automated data entry and streamlined the sales process
  • Developed and maintained relationships with business partners to identify new opportunities and increase sales
  • Educated clients on various insurance policies and coverage levels, helping them make informed decisions
  • Developed a customized insurance portfolio for high net worth clients that provided the best coverage for their individual needs
  • Calculated quotes and educated potential clients on insurance options.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.

Licensed Realtor

Keller Williams Realty
03.2020 - 12.2023
  • Developed strong relationships with clients to ensure their needs were met and expectations exceeded
  • Scheduled and coordinated showings, open houses, and other events to maximize exposure of listed properties
  • Developed and implemented a prospecting system that consistently generated new leads
  • Negotiated and closed contracts with buyers and sellers on behalf of clients
  • Kept up-to-date with industry trends and developments to provide the best advice to clients

Business Development Sales Representative

Autoland
02.2016 - 03.2020
  • Essentially I was the initial point of contact for customers before they dealership
  • Handling inbound and outbound customer calls
  • Scheduling sales appointments
  • Engaging with potential customers to generate leads and drive them towards the dealership to make a purchase or service their vehicle
  • Assessing customer needs and interest level to determine if they are a good fit for the dealership
  • Maintaining communication with potential customers to ensure they are moving through the sales process
  • Answering questions about features, specifications, and availability
  • Building rapport with customers and creating a positive first impression

Education

High School Diploma -

Union High School
Union, NJ
06-2014

Skills

  • Ability to Work in a Team
  • Ability to Multitask
  • Fast Learner
  • Team Player
  • Customer Service
  • Good time management
  • Communication
  • Client relations
  • Contract negotiation
  • Comparative market analysis
  • Database management
  • Schedule coordination
  • Business development
  • Multilingual communication
  • Relationship building

Certification

  • Licensed Insurance Agent
  • Licensed Realtor
  • Licensed Title Agent
  • Notary

LANGUAGES

English
Spanish

Timeline

Realtor

Lifestyle International Realty
01.2024 - Current

Business Development Sales Representative

Nuworld Title
01.2024 - 01.2025

Licensed Insurance Agent/ Agency Owner

Allstate
01.2021 - 06.2023

Licensed Realtor

Keller Williams Realty
03.2020 - 12.2023

Business Development Sales Representative

Autoland
02.2016 - 03.2020

High School Diploma -

Union High School