Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Realtor
Lifestyle International Realty
01.2024 - Current
Developed strong relationships with clients to ensure their needs were met and expectations exceeded
Scheduled and coordinated showings, open houses, and other events to maximize exposure of listed properties
Developed and implemented a prospecting system that consistently generated new leads
Negotiated and closed contracts with buyers and sellers on behalf of clients
Kept up-to-date with industry trends and developments to provide the best advice to clients
Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
Business Development Sales Representative
Nuworld Title
01.2024 - 01.2025
Actively contacting and building relationships with realtors, lenders, and other key players in the real estate market to identify potential clients
Explaining the importance of title insurance and how it protects buyers and sellers from potential title defects or claims
Reviewing real estate contracts and property titles to assess potential risks and determine appropriate title insurance coverage
Assisting clients throughout the closing process by providing necessary documentation and addressing any title-related issues
Presenting the value proposition of the company's title insurance products to prospective clients
Staying informed about local real estate market trends and regulations impacting title insurance
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Licensed Insurance Agent/ Agency Owner
Allstate
01.2021 - 06.2023
Established and managed relationships with multiple property owners and vendors
Created a customer relationship management (CRM) system that automated data entry and streamlined the sales process
Developed and maintained relationships with business partners to identify new opportunities and increase sales
Educated clients on various insurance policies and coverage levels, helping them make informed decisions
Developed a customized insurance portfolio for high net worth clients that provided the best coverage for their individual needs
Calculated quotes and educated potential clients on insurance options.
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Licensed Realtor
Keller Williams Realty
03.2020 - 12.2023
Developed strong relationships with clients to ensure their needs were met and expectations exceeded
Scheduled and coordinated showings, open houses, and other events to maximize exposure of listed properties
Developed and implemented a prospecting system that consistently generated new leads
Negotiated and closed contracts with buyers and sellers on behalf of clients
Kept up-to-date with industry trends and developments to provide the best advice to clients
Business Development Sales Representative
Autoland
02.2016 - 03.2020
Essentially I was the initial point of contact for customers before they dealership
Handling inbound and outbound customer calls
Scheduling sales appointments
Engaging with potential customers to generate leads and drive them towards the dealership to make a purchase or service their vehicle
Assessing customer needs and interest level to determine if they are a good fit for the dealership
Maintaining communication with potential customers to ensure they are moving through the sales process
Answering questions about features, specifications, and availability
Building rapport with customers and creating a positive first impression