Jenny Rugama
Port ST Lucie,FL
Summary
Healthcare professional with expertise in critical care environments. Proven ability to manage acute patient conditions and deliver high-quality care. Reliable team player known for adaptability and results-focused approach. Proficient in advanced patient monitoring and emergency response skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Language
1
1
Certification
17
17
years of professional experience
Work History
ICU Nurse
HCA ST LUCIE HOSPITAL
PORT ST LUCIE ,FL
01.2024 - Current
- Administered medications and monitored patient vital signs in high-acuity settings.
- Collaborated with interdisciplinary teams to develop and implement care plans.
- Educated patients and families on treatment options, procedures, and post-discharge care.
- Managed complex patient cases, ensuring adherence to protocols and best practices.
- Coordinated with physicians to facilitate timely interventions for critically ill patients.
- Conducted ongoing monitoring of vital signs, lab results, and diagnostic tests to promptly identify changes in patient conditions.
- Provided life-saving interventions during emergency situations, stabilizing patients and preventing further complications.
Nurse Extern ICU
HCA St Lucie Hospital
PORT ST LUCIE ,FL
03.2023 - 12.2023
- Provide adequate daily patient care and report information to Team Leader.
- Provide a safe and confidential environment for the patient.
- Accept accountability for completion of assignments, demonstrate reliability and dependability, adhere to attendance policies, and utilize time and resources efficiently.
- Reflect the values of HCA Healthcare and our ethics and compliance principles in daily activities (as stated in Code of Conduct).
- Assisted nursing staff in providing patient care and support during daily activities.
- Monitored vital signs and documented patient conditions accurately and consistently.
Registered Behavior Technician
Behavior Basics Inc
01.2021 - 01.2023
- Collecting data about students’ behaviors through direct observation.
- Assisting BCBAs as directed with behavior reduction assessments and skill acquisition plans.
- Teaching students the specific behavior skills called for in treatment plans.
- Nurturing students’ social skills.
- Communicating behavioral intervention results in students’ parents and caregivers
Registered Behavior Technician
Crystal Minds New Beginning
Doral, FL
01.2019 - 01.2021
- Collecting data about students’ behaviors through direct observation.
- Assisting BCBAs as directed with behavior reduction assessments and skill acquisition plans.
- Teaching students the specific behavior skills called for in treatment plans.
- Nurturing students’ social skills.
- Communicating behavioral intervention results in students’ parents and caregivers
Mental Health Technician
Larkin Hospital Behavioral Health Services
01.2018 - 01.2019
- Monitored patient behavior and reported observations to healthcare teams.
- Assisted in implementing individualized treatment plans for patients.
- Facilitated group therapy sessions to encourage patient engagement.
- Provided crisis intervention support during acute mental health episodes.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
Personal Banker
JPMorgan Chase
Miami Springs
01.2015 - 01.2018
- Cultivated strong client relationships through personalized financial solutions.
- Analyzed customer needs to recommend appropriate banking products and services.
- Processed account openings, loan applications, and transactions efficiently.
- Educated clients on digital banking tools to enhance user experience.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
Lead Teller
JPMorgan Chase
Hialeah, FL
01.2012 - 01.2015
- As a Lead Teller-Operations Specialist on a Branch Banking team, you support the Branch Manager and Tellers to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory banking requirements. Supporting the Branch Manager with all aspects of branch operations, including loss control, compliance and audit standards. Other responsibilities include:
- Process and assist customers with transactions
- Introducing customers to your branch team who focus on building relationships and assisting with specialized financial needs; Lead Teller-Operations Specialist who are successful in making referrals may be eligible for monthly incentives
- Assist with scheduling, as necessary
- In the absence of the Branch Manager given responsibility to communicate branch priorities throughout the day
Sales Service Associate
JPMorgan Chase
Hialeah, FL
01.2011 - 01.2012
- Enhanced customer satisfaction by resolving inquiries and providing tailored financial solutions.
- Executed daily sales transactions efficiently, ensuring accuracy in processing accounts and payments.
- Developed strong client relationships through proactive communication and personalized service offerings.
Teller
JPMorgan Chase
Miami Gardens, FL
01.2010 - 01.2011
- Processed customer transactions accurately to maintain operational efficiency and client satisfaction.
- Assisted clients with account inquiries, providing exceptional service and support to enhance customer relationships.
- Implemented cash handling procedures to ensure compliance with regulatory standards and improve security measures.
Education
Associate Degree - Nursing
Fortis Institute
09.2026
Associate - Arts
Miami Dade College
01.2011
Standard High School Diploma - undefined
Hialeah Senior High School
01.2009
Skills
- Analytical
- Communication
- Interpersonal skills
- Leadership
- Positive attitude
- Team work
- Multitasking
- Organizational
- Problem Solving
- Clinical judgment
- Ethical practice
Certification
BLS Certification (American Heart Association or American Red Cross), Registered Nurse
Disclaimer
REFERENCES AVAILABLE UPON REQUEST.
Languages
Spanish
Native or Bilingual
Timeline
ICU Nurse
HCA ST LUCIE HOSPITAL
01.2024 - Current
Nurse Extern ICU
HCA St Lucie Hospital
03.2023 - 12.2023
Registered Behavior Technician
Behavior Basics Inc
01.2021 - 01.2023
Registered Behavior Technician
Crystal Minds New Beginning
01.2019 - 01.2021
Mental Health Technician
Larkin Hospital Behavioral Health Services
01.2018 - 01.2019
Personal Banker
JPMorgan Chase
01.2015 - 01.2018
Lead Teller
JPMorgan Chase
01.2012 - 01.2015
Sales Service Associate
JPMorgan Chase
01.2011 - 01.2012
Teller
JPMorgan Chase
01.2010 - 01.2011
Standard High School Diploma - undefined
Hialeah Senior High School
Associate - Arts
Miami Dade College
Associate Degree - Nursing
Fortis Institute