Summary
Work History
Skills
Timeline
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Jenny Torres

Fayetteville,NC

Summary

Dynamic leader and skilled cashier with proven expertise in customer service and team leadership honed at Circle K Gas Station. Excelled in enhancing customer loyalty and mentoring new staff, significantly contributing to a positive shopping environment. Demonstrates exceptional cash handling and motivational skills, ensuring high levels of team performance and customer satisfaction. Punctual and honest Job Title with solid background in Type environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Versatile Job Title with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts. Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations. Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements. Quality-driven Cashier Team Lead with background training new cashiers and guiding employees. Patient and professional when leading others and improving staff skills. Expert at offering positive feedback and constructive criticism for upbeat atmosphere, smooth operations, and ideal customer experiences. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Trustworthy and dedicated Job Title with Number years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Work History

Cashier Team Lead

Circle K Gas Station
1992 - 12.1994
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Restocked and organized merchandise in front lanes.
  • Increased customer loyalty and retention.
  • Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
  • Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
  • Provided backup support during high traffic periods by stepping into cashier roles when necessary.
  • Contributed to a positive work environment by proactively addressing conflicts among team members.

Skills

  • Customer Service
  • Team Leadership
  • Cash Handling
  • Punctual and Reliable
  • Positive Attitude
  • Flexible Schedule
  • Cash Register Operation
  • Cash handling expertise
  • Money Handling
  • Cashier training
  • Product restocking
  • Motivational Skills
  • Adaptability and Dependability
  • Merchandise Stocking
  • Safety rules
  • Honest and Dependable
  • Customer Assistance
  • Reliable and Responsible
  • Creative Thinking
  • Customer Transactions
  • Cleaning and sanitizing
  • Cash register systems
  • Active Listening
  • Work Task Prioritization
  • Basic Mathematics

Timeline

Cashier Team Lead

Circle K Gas Station
1992 - 12.1994
Jenny Torres