Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenny Trader

Brighton,MI

Summary

Accomplished and results-oriented professional with a proven track record of optimizing operations and driving business growth in a variety of industries. I offer exceptional leadership skills, strategic vision, and a genuine commitment to collaborative teamwork. I am currently seeking a challenging position where I can leverage my expertise in streamlining processes, improving efficiency, and enhancing customer satisfaction within a dynamic organization.

Summary of Qualifications:

Extensive knowledge of industry best practices, market trends, and regulatory compliance, ensuring adherence to standards and staying ahead of industry changes. Strong leadership abilities, adept at managing cross-functional teams and fostering a positive work culture that promotes diversity and inclusivity. Expertise in driving operational excellence through process optimization and implementing innovative solutions that yield measurable outcomes. Excellent communication and interpersonal skills, building strong relationships with stakeholders, clients, and partners while effectively conveying ideas and fostering collaboration. Strategic thinker with a sharp analytical mindset, proficient in analyzing complex data and implementing data-driven solutions to propel organizational growth. Solid financial acumen, skilled in budgeting, forecasting, and resource allocation to optimize financial performance and drive profitability.

Overview

13
13
years of professional experience

Work History

Chief Operating Officer

Executive Operations, INC
12.2021 - Current
  • Oversee all aspects of daily operations for a fast-growing last mile logistics company
  • Develop and implement strategic plans to optimize efficiency and ensure timely and accurate delivery
  • Lead a team of six managers and eighty employees, driving performance and achieving operational goals
  • Streamline processes and implement technology solutions, resulting in 89% increase in delivery speed and customer satisfaction
  • Collaborated with executive team to establish objectives and contribute to revenue growth
  • Established vendor relationships, negotiate contracts, and evaluate performance
  • Implemented and monitor key performance indicators (KPIs) to drive continuous process enhancements
  • Developed and enforce compliance programs to ensure safety and transportation regulations.

Sr. Account Manager

PrimeStaff Solutions
12.2018 - 12.2021
  • Managed strategic relationships with high-profile client accounts in the Recruitment Process Outsourcing (RPO) industry
  • Provided guidance and delivered tailored recruitment solutions
  • Developed and executed account plans to drive client satisfaction and revenue growth
  • Acted as the main point of contact, ensuring exceptional service delivery
  • Led a cross-functional team to ensure seamless execution of recruitment processes
  • Monitored performance metrics, analyzed data, and provided strategic insights.

Practice Coordinator

Ann Arbor Smiles Dental Group
02.2010 - 12.2018
  • Managed a team of 15 providers and support staff in a multi-provider dental office
  • Optimized appointment scheduling and patient flow management
  • Provided exceptional customer service and addressed patient inquiries
  • Maintained accurate patient records and coordinated with insurance companies
  • Handled patient complaints and collaborated with the dental team for inventory management.

Education

Bachelor of Business Administration -

Schoolcraft Community College
Livonia, MI
2001

Skills

  • Budgetary Oversight & Policy Development
  • Operational Oversight & Continuous Improvement Mentality
  • Personnel Development & Operations Administration
  • Management Team Leadership
  • Multitasking and Prioritization
  • Operational Strategy and Supply Chain Optimization
  • Vendor Management and Contract Negotiation
  • Regulatory Compliance
  • Data Analysis and Reporting
  • Customer and Client Relationship Management
  • Recruitment Process Outsourcing (RPO) and Talent Acquisition Strategies
  • Communication and Influencing
  • Applicant Tracking Systems (ATS)
  • Patient Care and Customer Service

Timeline

Chief Operating Officer

Executive Operations, INC
12.2021 - Current

Sr. Account Manager

PrimeStaff Solutions
12.2018 - 12.2021

Practice Coordinator

Ann Arbor Smiles Dental Group
02.2010 - 12.2018

Bachelor of Business Administration -

Schoolcraft Community College
Jenny Trader