Jenny Tran
San Diego,CA
Summary
Dedicated and attentive worker with 8+ years of work, providing exceptional customer service through active listening and problem-solving. Empathetic worker with sensitive and compassionate approach to cultivating a trusting and stimulating work environment. Reliable with a personable demeanor and outstanding knowledge of customer service. Highly detail-oriented with a commitment to professionalism and excellence.
Overview
5
5
years of professional experience
Work History
Caregiver
IHSS In Home Support Services
08.2019 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Boba Barista
Cafe 86
02.2023 - 01.2024
- Enhanced customer satisfaction by crafting high-quality boba beverages with precision and consistency.
- Assisted customers with dietary restrictions, suggesting suitable alternatives when necessary.
- Provided personalized recommendations based on customer preferences or allergies, enhancing the overall experience.
- Demonstrated strong multitasking abilities by preparing multiple orders simultaneously without compromising quality.
Correspondence Specialist II
PeopleConnect
02.2022 - 10.2022
- Met deadlines to provide relevant information quickly to staff and general public.
- Edited, proofread and fact-checked content for accuracy.
- Reduced response time to inquiries by prioritizing emails, letters, and phone calls from customers, stakeholders, or colleagues.
- Multi-tasked and tracked multiple priorities in fast-paced environment.
Certified Nursing Assistant
Scripps Hospital
08.2021 - 02.2022
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
Packaging Assembler
Hologic
12.2020 - 06.2021
- Achieved mastery in reading technical schematics and documents necessary for the successful completion of complex assemblies.
- Followed outlined specifications to implement assembly plans.
- Increased production efficiency by assembling components quickly and accurately.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Collaborated effectively with team members to meet production targets consistently.
Education
Associate of Science - Diagnostic Medical Sonography
West Coast Ultrasound Institute
San Diego06.2024
High School Diploma -
Charter School Of San Diego
San Diego, CA05.2016
Skills
- Strong Ethics
- Clear Communication
- Attentive to People
- Documentation and Recordkeeping
- Dependable and Responsible
Timeline
Boba Barista
Cafe 86
02.2023 - 01.2024
Correspondence Specialist II
PeopleConnect
02.2022 - 10.2022
Certified Nursing Assistant
Scripps Hospital
08.2021 - 02.2022
Packaging Assembler
Hologic
12.2020 - 06.2021
Caregiver
IHSS In Home Support Services
08.2019 - Current
Associate of Science - Diagnostic Medical Sonography
West Coast Ultrasound Institute
High School Diploma -
Charter School Of San Diego