Jenny Truong
Venice,FL
Summary
Experienced Line Server with 2+ Years in Food Service Industry | ServSafe Certified | Proven Leadership in Guest Service and Food Safety. Well-organized and efficient work with detailed orientation. Maintains clean and neat work areas for optimal productivity.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Line Server
PokeHub
Venice, FL
02.2024 - Current
- Welcome Customers and greet goodbye with friendly face
- Educate and Serve customers with outstanding customer service
- Provide recommendations and accommodations of items
- Maintain clean and organized workplace
- Bubbly and provide pleasant experience for all
- Run all shifts effectively and provide great food and excellent guest service and hospitality
- Show positive and effective role modeling for team members to support development of high performing team
- Comply with operational and food safety procedure
- Proper personal hygiene and food safety practices consistently
- Follows restaurant policy on attendance, respectful conduct of everyone and all conducts
- Preforms responsibilities timely and accurately
- Assist with odd job responsibilities timely and mannerly
- Answers telephone courteously and professionally within three rings
- Prepares quality products while maintaining: portion control and presentation with service goals time
- Maintains sense of urgency
- Demonstrates trained food safety knowledge
Front of the House
Culver's Restaurant
Venice, FL
04.2023 - 12.2023
- Established welcoming atmosphere by greeting each guest warmly
- Packing food orders
- Making payments
- Take care of guests by smiling, serving, and represent hospitality
- Drive-thru
- Reset tables between guests by restocking low items and wiping down surfaces.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Addressed customer complaints and inquiries to verify satisfaction.
- Provided attentive service and proactively assessed guest needs.
Education
High School Diploma -
Venice High School
05.2025
Skills
- Conflict Resolution
- Leadership
- Punctuality
- Dependability
- Initiative
- Job Attitude
- Cooperation
- Teamwork
- Communication skills
- Adaptability
- Food preparation skills
- Food safety knowledge
Certification
- ServSafe Manager
- Nraef003 Certified Food Protection Manager (Servsafe)
Additional Information
• Strong Work Ethic: Punctual and reliable, consistently delivering quality work.
• Positive Attitude: Friendly and welcoming with guests and team members.
• Leadership Potential: Leads by example, supports and mentors team members.
• Quick Learner: Adapts quickly to new tasks and environments.
• Problem-Solving Skills: Efficiently resolves guest concerns with a focus on satisfaction.
• Attention to Detail: Maintains high standards in food safety, cleanliness, and presentation.
Languages
Vietnamese
Native or Bilingual
Timeline
Line Server
PokeHub
02.2024 - Current
Front of the House
Culver's Restaurant
04.2023 - 12.2023
High School Diploma -
Venice High School
- ServSafe Manager
- Nraef003 Certified Food Protection Manager (Servsafe)
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