Jenny Ulysse
Valley Stream,NY
Summary
Dedicated CNA with a proven track record at Benchmark Senior Living, enhancing patient satisfaction through compassionate care and effective problem-solving. Skilled in patient transfers and fostering emotional support, I excel in fast-paced environments, demonstrating a strong work ethic and time management skills. Achieved a significant reduction in patient stress levels, underscoring my commitment to excellence in healthcare. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
CNA
Benchmark Senior Living
01.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Reduced patient stress levels through effective communication and active listening skills.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Cashier
Panera Bread
03.2023 - Current
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Used POS system to enter orders, process payments and issue receipts.
Cashier
Panera Bread
02.2019 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
No Degree - Patient Care Technician
Access Careers - Hempstead
Hempstead, NY04.2024
Associate of Arts - Liberal Arts And General Studies
Nassau Community College
Garden City, NY05.2020
No Degree - Nursing Assistant
Access Careers - Hempstead
Hempstead, NY01.2019
Skills
- Patient Care
- Compassion and Empathy
- Patient Transfers
- Complex Problem-Solving
- Work Ethic and Integrity
- Time management skills
- Professionalism and Courtesy
Timeline
CNA
Benchmark Senior Living
01.2024 - Current
Cashier
Panera Bread
03.2023 - Current
Cashier
Panera Bread
02.2019 - 02.2023
No Degree - Patient Care Technician
Access Careers - Hempstead
Associate of Arts - Liberal Arts And General Studies
Nassau Community College
No Degree - Nursing Assistant
Access Careers - Hempstead