JENNY VELA
Daly City,CA
Summary
Hard-working professional with 12+ years of experience and a proven knowledge of customer needs assessment and relationship management.
Overview
16
16
years of professional experience
Work History
Senior Manager
CGV Cinemas Movie Theater
04.2021 - 03.2023
- Provided strong leadership to enhance team productivity and morale.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Implemented and developed operational standards, policies and procedures.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Evaluated hiring, firing, and promotions requests.
Assistant Manager
Onigilly
06.2017 - 03.2020
- Train workers in food preparation, and in service, sanitation, and safety procedures
- Compile and balance cash receipts at the end of the day or shift
- Perform various financial activities such as cash handling, deposit preparation, and payroll
- Supervise and participate in kitchen and dining area cleaning activities
- Specify food portions and courses, production and time sequences, and workstation and equipment arrangements
- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
Senior Manager
Sundance Kabuki
07.2007 - 02.2017
- Prepare and review operational reports and schedules to ensure accuracy and efficiency
- Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records
- Monitor the facility to ensure that it remains safe, secure, and well- maintained
- Hire and terminate personnel
- Conduct classes to teach procedures to staff
- Manage leasing of facility space
- Manage staff, preparing work schedules and assigning specific duties
- Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes
- Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
Education
FRANCISCO -
SAN, CITY
High School Diploma -
COUNTY JOHN ADAMS
San Francisco, CASkills
- Tagalog - Business level Speaking
- Set Organizational Policies
- Health and Safety Regulations
Languages
Tagalog
Native or Bilingual
Timeline
Senior Manager
CGV Cinemas Movie Theater
04.2021 - 03.2023
Assistant Manager
Onigilly
06.2017 - 03.2020
Senior Manager
Sundance Kabuki
07.2007 - 02.2017
FRANCISCO -
SAN, CITY
High School Diploma -
COUNTY JOHN ADAMS
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