Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jenny Vo

Garden Grove,CA

Summary

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Overview

10
10
years of professional experience

Work History

Medical Assistant/Billing Specialist/Medical Receptionist

LeThuy Tran, MD
10.2022 - Current

Medical Assistant

  • Clinical Duties: Obtained and recorded vital signs and medical histories, assist with patient exams, draw blood, prepare and administer medications, and perform basic lab tests.
  • Administrative Duties: Manage medical records, answer phones, and submit authorizations.


Medical Biller

  • Claims and Payments: Prepare and submit insurance claims, verify insurance eligibility, and process payments.
  • Financial Management: Follow up on unpaid claims, handle denied claims, and create patient invoices.


Medical Receptionist

  • Front-Office Management: Greet patients, answer phones, schedule appointments, and manage patient check-in and check-out.
  • Administrative Support: Keep patient records accurate, manage inventory, and handle payments from patients.

Front and Back Office

Kapolei Family Medical Center
02.2020 - 12.2021
  • Receive and greet patient as the first point of contact, multitask a variety of administrative duties including operate high volume phone calls, collect and post copayments, schedule patients accordingly in a fast paced environment, maintain office organization and security by keeping a patient log in and checking i.d. handle patients inquiries via phone, patient portal, and fax in a timely manner, contribute to team effort to ensure patient satisfaction, assisted physicians with services such as vital sign assessments, injections, vital signs, EKGs, assisting with procedures, maintaining facility clean up to OSHA standards, submitting authorizations.

Front and Back Office

Westminster Medical Center
10.2015 - 05.2018
  • Greeted Patient, scheduled appointments, checked insurances, handled inbound / outbound calls, scribe, injections, vital signs, EKGs, assisting with procedures, maintaining facility clean up to OSHA standards, submitting authorizations, preparing charts for the next day. Open and close register as well as balance register at the end of each working shift.

Education

Medical Assistant Program -

Concorde Career College
Garden Grove, CA
09.2015

Skills

  • Law and Ethics-HIPPA/OSHA
  • Medical Terminology
  • Telephone Techniques
  • Scheduling Appointments
  • Insurance Procedures
  • EKG’s
  • Authorizations
  • Universal Precautions
  • Vital Signs
  • Patient assessments
  • Lab and Exam room Procedures
  • Injections, UA, Visual Acuity
  • Phlebotomy
  • EMR / EHR
  • Medical records management
  • Medical billing

Languages

Fluent in English and Vietnamese

Timeline

Medical Assistant/Billing Specialist/Medical Receptionist

LeThuy Tran, MD
10.2022 - Current

Front and Back Office

Kapolei Family Medical Center
02.2020 - 12.2021

Front and Back Office

Westminster Medical Center
10.2015 - 05.2018

Medical Assistant Program -

Concorde Career College
Jenny Vo