
Over a decade of experience managing restaurants and food establishments, with exceptional knowledge of opening brand new stores. Possesses excellent communication skills, and the ability to facilitate strong interpersonal relations between team members and management. Believes speed, accuracy, and efficiency are the key tenants to success.
Commanded daily operations, in addition to establishing a physical inventory and PAR system, and reorganization of office management structures. Upheld HACCP management standards and repaired TPHC equipment to maintain cleanliness and food safety for guests and staff
Opened a new boba shop and oversaw from start to finish all the procedures needed to facilitate a successful opening: hiring staff, training, ordering, inventory, scheduling, and payroll, in addition to supervising day-to-day operations
Managed daily operations for two store locations simultaneously while implementing marketing and sales strategies for new products sold by the flagship store in Fremont, CA
Ensured clients experienced expertly implemented weddings by means of attentive wedding coordination, timely service of meals and beverages, and thoughtful setup and teardown at the event's conclusion, in addition to being a member of the team that booked $2 million in weddings and other events for the years of 2019 and 2020
Focused on daily operations which included supporting team members to sustain a steady supply of prepared food, ensuring food was delivered to guests in a timely manner, and made sure the restaurant's table delivery system was properly maintained and was able to dispose of expiring food according to TPHC guidelines
Oversaw busy daily store operations in addition to a central kitchen annex, which provided freshly prepared products for 10 store locations in Northern California