Jenny Waddell
Greeneville,TN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1825
1825
years of professional experience
Work History
Family Engagement Specialist
Head Start
07.2006 - Current
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
Customer Service Associate
YMCA
03.200 - 07.2006
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Introduced children to educational games and activities to boost learning.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Monitored children's activities to verify safety and wellbeing.
Education
Bachelor of Science - Social Work
East Tennessee State University
Johnson City, TN05.2002
Skills
- Leading Meetings
- Large Caseloads
- Office Operations
- Team Meeting
- Engagement Activities
- Maintain Case Files
- Family Needs Assessments
Timeline
Family Engagement Specialist
Head Start
07.2006 - Current
Bachelor of Science - Social Work
East Tennessee State University
Customer Service Associate
YMCA
03.200 - 07.2006
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