Jenny Walnofer
Yucaipa,CA
Summary
Personable and dependable individual with knack for fostering positive interactions and supporting diverse student needs. Well-versed in basic classroom management techniques and adept at assisting with instructional activities. Dedicated to enhancing educational experience and contributing to supportive learning environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
School Aide
Amergis Healthcare
11.2024 - Current
- Follows with IEP objectives including math, reading, speech, independent skills, and managing behavioral deficits and excesses, one-on-one or as a general classroom aid.
- Facilitates teacher-directed learning activities including lesson plans worksheets, reinforcement systems, small groups, games, and work assistance.
- Assists students in general education classes
- Communicates relevant information to teachers and supervisors.
- Accompanied students during recess, lunch periods, and Physical Exercise classes.
- Assists teacher with duties such as making stimuli, making copies, maintaining a clean and organized classroom, and assignment scoring.
- Assists with transfers and ambulation.
Seasonal Worker
Charred 360 Grill
09.2024 - 10.2024
- Assisted with taking customer orders in a timely and professional manner
- Assisted with serving customer orders and keeping the lines moving quickly.
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Demonstrated flexibility by adapting to varied work schedules
- Assisted in maintaining a clean and organized store environment, resulting in increased sales and positive customer feedback.
- Completed cashier duties efficiently, ensuring accurate transactions and a pleasant checkout experience for customers.
- Assisted with the setup and takedown of promotional displays, contributing to an increase in overall seasonal sales.
Seasonal Camp Cook
YMCA Camp Round Meadow
06.2024 - 08.2024
- Assisted in training new kitchen staff members, fostering teamwork and skill development within the team.
- Supported positive camp culture by contributing culinary expertise to special events such as themed dinners or celebratory gatherings.
- Managed inventory levels through careful ordering of supplies and diligent monitoring of stock levels.
- Enhanced camper satisfaction by preparing nutritious and delicious meals tailored to dietary needs.
- Reduced food waste by implementing portion control measures and proper food rotation practices.
- Coordinated daily tasks efficiently among kitchen team members using clear verbal instructions and written task lists.
- Maintained a clean and sanitary kitchen environment, adhering to safety regulations and guidelines.
- Communicated effectively with fellow staff members regarding dietary restrictions or allergies of individual campers.
- Evaluated and adjusted recipes as needed to accommodate camper feedback and preferences, promoting an enjoyable dining experience for all.
- Provided excellent customer service to campers, addressing concerns or complaints promptly and professionally.
- Ensured timely meal service with effective menu planning and ingredient preparation strategies.
Seasonal Camp Cook
Alpine Meadows Retreat
06.2024 - 07.2024
- Specialized in Kosher foods and food preparation that strictly adhere to the religious guidelines.
- Coordinated daily tasks efficiently among kitchen team members using clear verbal instructions and written task lists.
- Reduced food waste by implementing portion control measures and proper food rotation practices.
- Improved overall meal quality by introducing creative recipes that catered to diverse tastes and preferences.
- Ensured timely meal service with effective menu planning and ingredient preparation strategies.
- Communicated effectively with fellow staff members regarding dietary restrictions or allergies of individual campers.
- Maintained a clean and sanitary kitchen environment, adhering to safety regulations and guidelines.
Seasonal Worker
Belrose Costume Rental
04.2024 - 05.2024
- Assisted customers with choosing and getting dressed in costumes from the Renaissance Period including double-skirts, bodices, corsets, and accessories.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Assisted in maintaining a clean and organized store environment, resulting in increased sales and positive customer feedback.
- Completed cashier duties efficiently, ensuring accurate transactions and a pleasant checkout experience for customers.
Car Wash Attendant
Quick Quack Car Wash
01.2024 - 04.2024
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
- Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Maintained a clean and organized work environment, ensuring the safety of customers and employees.
- Optimized workflow by rotating between different roles within the car wash process as needed.
Behavioral Aide
Maxim Healthcare
03.2023 - 10.2023
- Provided one-on-one support for students struggling with emotional, physical or behavioral issues during class time and school activities.
- Maintained accurate records of student progress and interventions, ensuring data-driven decision making for support strategies.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans for students with behavioral challenges.
- Implemented crisis prevention techniques to de-escalate challenging situations, maintaining safety for all involved parties.
- Improved student behavior by implementing individualized behavior support plans and monitoring progress.
- Assisted teachers in managing classroom behaviors, promoting a positive learning environment for all students.
- Developed social skills training programs to improve peer interactions and relationships among students.
- Assisted teachers in classrooms with activities such as creating stimuli, making copies, assignment scoring, and classroom organization.
- Assisted students through recess periods, lunch, restroom breaks, and additional classes such as P.E.
Assistant Store Leader
Quick Quack Car Wash
11.2021 - 02.2023
- Assisted with the successful launch of promotional campaigns, leading to increased sales during peak periods.
- Built relationships with team members to encourage willingness to address concerns and issues.
- Mentored employees to help improve skills and enable team members to become peak performers on job.
- Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
- Trained new-hires on car wash procedures to better service customers.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
- Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Maintained a clean and organized work environment, ensuring the safety of customers and employees.
- Optimized workflow by rotating between different roles within the car wash process as needed.
- Cleaned and polished vehicle interiors and exteriors to high standards.
- Assisted in training new staff members on proper car wash techniques and procedures.
- Established loyal customer base through consistent quality workmanship and friendly service interactions.
- Completed daily operational paperwork, order records and payment receipts for up-to-date documentation.
- Managed inventory levels for car wash supplies, ensuring adequate stock at all times.
- Handled cash transactions efficiently, balancing daily receipts accurately at the end of each shift.
- Managed car wash supplies and materials inventories for timely reordering and replenishment.
- Maintained and repaired car wash equipment to meet operational demand.
- Followed safety guidelines for cleaning vehicles and equipment.
Store Attendant
Upscale Vapes
03.2021 - 11.2021
- Assisted customers with locating items, answering questions about products, and offering solutions to meet their needs.
- Collaborated with team members to maintain a positive workplace atmosphere while working towards achieving store targets.
- Managed inventory by restocking shelves, conducting regular audits, and efficiently processing incoming shipments.
- Assisted with training new team members on company policies, procedures, and best practices for efficient operation of the store.
- Resolved customer concerns and complaints in a timely manner, ensuring complete satisfaction and repeat business.
- Promoted store loyalty programs to increase membership numbers and drive repeat business from existing customers.
- Handled customer inquiries over phone calls or emails professionally while providing accurate information regarding products or services offered at the store.
- Assisted in managing seasonal promotions by setting up displays, replenishing sale items quickly, and informing customers of ongoing deals.
- Operated POS systems to accurately process customer purchases.
- Performed inventory control, such as counting, and stocking merchandise.
- Engaged in friendly conversation with customer to better uncover individual needs.
Dietary Aide
Calimesa Post Acute
10.2019 - 12.2020
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Followed all food safety regulations while preparing meals for patients.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
Sandwich Artist
Jersey Mike's Subs
03.2019 - 09.2019
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Operated manual and electric appliances to peel, slice, and trim food.
- Restocked and rotated stock in display case to mitigate stock loss.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
Drive-Thru Cashier
Bakers Drive Thru
03.2018 - 12.2018
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Developed strong communication skills while interacting with diverse clientele daily.
- Established effective rapport with returning customers, fostering a welcoming environment at the drive-thru window.
- Assisted in training new drive-thru staff members, ensuring proper procedures were followed consistently.
- Resolved problems with orders quickly and offered refund or replacement.
- Handled customer inquiries and complaints professionally, resolving issues promptly and courteously.
Seasonal Worker
Parrish Pioneer Ranch
09.2017 - 12.2017
- Assisted customers with locating items, answering questions about products, and offering solutions to meet their needs.
- Collaborated with team members to maintain a positive workplace atmosphere while working towards achieving store targets.
- Managed inventory by restocking shelves, conducting regular audits, and efficiently processing incoming shipments.
- Ensured efficient opening/closing procedures were followed daily including balancing cash registers and securing facilities as per guidelines set forth by management.
- Handled customer inquiries over phone calls or emails professionally while providing accurate information regarding products or services offered at the store.
- Assisted in managing seasonal promotions by setting up displays, replenishing sale items quickly, and informing customers of ongoing deals.
Sandwich Artist
SUBWAY®Restaurants
06.2016 - 12.2016
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Prepared and presented food in compliance with health and safety guidelines.
- Operated manual and electric appliances to peel, slice, and trim food.
- Restocked and rotated stock in display case to mitigate stock loss.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Education
Associate of Arts - Psychology
Crafton Hills College
Yucaipa, CA05.2025
Skills
- Reading comprehension
- Special education support
- Classroom management
- Writing support
- Customer service
- Food preparation
- Leadership qualities
- Quick learner
- Multitasking
- Positive attitude
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- CPR/AED/First-Aid National CPR Foundation Oct. 2024
- California Food Handlers Course StateFoodSaftey June 2023
Timeline
School Aide
Amergis Healthcare
11.2024 - Current
Seasonal Worker
Charred 360 Grill
09.2024 - 10.2024
Seasonal Camp Cook
YMCA Camp Round Meadow
06.2024 - 08.2024
Seasonal Camp Cook
Alpine Meadows Retreat
06.2024 - 07.2024
Seasonal Worker
Belrose Costume Rental
04.2024 - 05.2024
Car Wash Attendant
Quick Quack Car Wash
01.2024 - 04.2024
Behavioral Aide
Maxim Healthcare
03.2023 - 10.2023
Assistant Store Leader
Quick Quack Car Wash
11.2021 - 02.2023
Store Attendant
Upscale Vapes
03.2021 - 11.2021
Dietary Aide
Calimesa Post Acute
10.2019 - 12.2020
Sandwich Artist
Jersey Mike's Subs
03.2019 - 09.2019
Drive-Thru Cashier
Bakers Drive Thru
03.2018 - 12.2018
Seasonal Worker
Parrish Pioneer Ranch
09.2017 - 12.2017
Sandwich Artist
SUBWAY®Restaurants
06.2016 - 12.2016
Associate of Arts - Psychology
Crafton Hills College