Jenny Walters
Philadelphia,PA
Summary
Professional worker with solid experience and readiness for this role. Known for a positive attitude and strong work ethic. Providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
17
17
years of professional experience
Work History
Direct Service Provider
Supportive Behavioral Resources
07.2010 - 01.2024
Took full care of my adult daughter with a progressive and degenerative brain disease. This also included scheduling and keeping Drs appointments and records. Ordering and maintaining necessary supplies. Communicating with various providers. Scheduling and managing continued staffing coverage. Going on day trips for socialization and fun.
Prior Authorization Pharmacy Technician
Keystone Mercy Health Plan
11.2006 - 04.2008
Expedited prescription fulfillment by efficiently entering data into the computer system, verifying that the authorization criteria was met.
Answered phone calls from pharmacies who needed assistance with processing claims. Forwarded call to the pharmacist when necessary.
Education
Associate of Applied Science - Applied Health
Community College of Philadelphia
Philadelphia, PASkills
- managerial and organizational skills, sociability , positive and professional demeanor, good communication, active listener, emotional intelligence, problem solver, direction follower, helpful, motivated, patient, caring and kind
Timeline
Direct Service Provider
Supportive Behavioral Resources
07.2010 - 01.2024
Prior Authorization Pharmacy Technician
Keystone Mercy Health Plan
11.2006 - 04.2008
Associate of Applied Science - Applied Health
Community College of Philadelphia
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