Jenny Warr
Summary
Resourceful and driven Agile leader with extensive experience guiding cross-functional teams, optimizing delivery processes, and translating business needs into actionable product and technical requirements across technology, retail, healthcare, and banking sectors. Skilled in partnering with executives, product managers, and engineering teams to implement scalable Agile frameworks, drive cloud and data modernization initiatives, and foster cultures of continuous learning and improvement. Recognized for elevating organizational agility, increasing delivery speed, and improving data quality and governance. Proven ability to coach teams, mentor Scrum Masters, and lead large, multi-team initiatives. Expertise in Scrum, Kanban, analytics, data governance, cloud migration, and cross-team facilitation.
Overview
17
17
years of professional experience
4021
4021
years of post-secondary education
1
1
Certification
Work History
Scrum Master
Kardex
09.2025 - Current
- Coach teams in Agile methodologies, fostering continuous improvement and collaboration.
- Strengthening team communication and transparency through effective facilitation.
- Prepare teams in Agile methodologies, fostering continuous improvement and collaboration.
- Strengthening team communication and transparency through effective facilitation.
- Lead 3 Scrum teams of approximately 10 team members
- Build a strategy for metrics for the scrum teams and communicate to Executives
- Partner with our global partners in German to build a cohesive Agile QA team
- Present teams' progress of their Agile transformation to leadership
- Empower scrum teams to self-organize
- Coordinate an effort among the team to cross train Devs on QA process
- Manage scope of work by analyzing average compacity
- Establish Sprint Predictability into metrics
- Skills: Agile Coaching, Leadership, Lean Management, Process Improvement
Agile Coach (Contract)
Turnberry Solutions – Mayo Clinic
02.2025 - 06.2025
- Transitioned ~9 Data & Analytics teams to a new Agile Way of Working.
- Coached Product Managers and teams on Agile mindset, Scrum, and Kanban best practices.
- Ran engineering “coffee sessions” to drive continuous learning and team bonding.
- Mentored a Scrum Master to elevate team autonomy and Agile adoption.
- Recommended backlog management best practices to enhance prioritization and flow.
- Skills: Agile Coaching, Kanban, Product Management, Analytics
Advanced Data Analyst
Kroger Technology & Digital
12.2022 - 02.2025
- Led onboarding of Alation, centralizing data and improving accuracy.
- Managed data transformation for ~6 teams (~50 individuals).
- Directed the Data Analyst Guild to improve skills and collaboration across 12 analysts.
- Skills: Data Governance, Analytics, GRC, Business Requirements, ServiceNow
Advanced Scrum Master
Kroger Technology & Digital
08.2021 - 12.2022
- Built and coached six teams to support cloud-based supply chain data initiatives.
- Mentored three new Scrum Masters to accelerate growth and maturity.
- Assisted with hiring high-performing Scrum Masters and team members.
- Contributed to a successful one-year cloud migration project.
- Skills: Agile Coaching, Product Development, Program Management, Value Stream Mapping
Lead Agilist (Scrum Master) AVP – Cloud Data Movement & CDC
Fifth Third Bank
Cincinnati
12.2020 - 08.2021
- Strengthened team self-management and improved backlog prioritization with the Product Owner.
- Delivered monthly Agile/Scrum training sessions to 14 team members.
- Built and trained three Agile teams from the ground up.
- Improved account closure from 48 hours to instantaneous using streaming technology.
- Skills: Agile Coaching, Analytics, Conflict Resolution
Senior Agilist, Officer – Cloud Data Movement
Fifth Third Bank
Cincinnati
01.2019 - 12.2020
- Supported transition from waterfall to Agile across multiple teams.
- Introduced real-time streaming technology via incremental implementation and frequent reviews.
- Earned promotion to Lead Agilist for advancing Agile maturity.
- Skills: Agile Coaching, Business Process, Presentations, Data Analysis
Commercial Sr. Business Analyst, Officer
Fifth Third Bank
Cincinnati
10.2017 - 01.2019
- Led business analysis across 6–10 teams for federal compliance.
- Improved fraud prevention and customer identification through data standardization.
- Delivered training to commercial credit teams on new systems.
- Skills: Internal Controls, GRC, Stakeholder Training, Process Mapping
Commercial Operations Business Analyst II
Fifth Third Bank
Cincinnati
12.2015 - 10.2017
- Drove process and system improvements to standardize operations.
- Conducted risk reviews with leadership to ensure operational integrity.
- Collaborated with technical teams to resolve system issues.
- Skills: Process Improvement, Analytics, GRC
Loss Mitigation Default Reporting Specialist II
Fifth Third Bank
Cincinnati
11.2012 - 12.2015
- Ensured monthly investor reporting accuracy for thousands of FHA/Freddie Mac loans.
- Verified reporting integrity and identified process improvements.
- Skilled in Excel (VLookups, formulas) and multiple servicing systems.
- Skills: Reporting, Data Analysis, Compliance
Senior Customer Service Representative
Crescent Springs
Crescent Springs
11.2008 - 11.2012
- Promoted to lead six employees within three years.
- Assisted customers with transactions and financial needs.
- Managed dispute investigations and documentation processing.
Education
Bachelor of Science (B.S.) - Management
Northern Kentucky University
Associate of Science (A.S.) - Criminal Justice
Gateway Community & Technical College
Skills
- Agile Coaching
- Scrum
- Kanban
- Data Governance
- Cloud Data Migration
- Team Leadership
- Product Delivery
- Process Improvement
- SQL & Analytics
- Stakeholder Management
- Backlog Management
- Lean
- Continuous Improvement
- Program Coordination
- Change Management
- Conflict Resolution
Certification
- Microsoft Certified: Azure Data Fundamentals, 12/01/23, 37CFB86E5A30D49F
- Kanban Management Professional (KMP), 07/01/22, Kroger Technology & Digital
- Stay Lean with Kanban, 02/01/20, LinkedIn Learning
- Professional Scrum Master I (PSM I), 09/01/19, Scrum.org
- CAPM – Certified Associate in Project Management
- Six Sigma Yellow Belt
Professional Highlights
- Led Data Analyst Guild, mentoring and upskilling 12 analysts through structured learning sessions.
- Built six teams for a fulfillment data platform to support cloud migration.
- Transformed account closure from a 2-day process to real-time using streaming technology.
- Introduced real-time data access capabilities through incremental development and biweekly reviews.
Timeline
Scrum Master
Kardex
09.2025 - Current
Agile Coach (Contract)
Turnberry Solutions – Mayo Clinic
02.2025 - 06.2025
Advanced Data Analyst
Kroger Technology & Digital
12.2022 - 02.2025
Advanced Scrum Master
Kroger Technology & Digital
08.2021 - 12.2022
Lead Agilist (Scrum Master) AVP – Cloud Data Movement & CDC
Fifth Third Bank
12.2020 - 08.2021
Senior Agilist, Officer – Cloud Data Movement
Fifth Third Bank
01.2019 - 12.2020
Commercial Sr. Business Analyst, Officer
Fifth Third Bank
10.2017 - 01.2019
Commercial Operations Business Analyst II
Fifth Third Bank
12.2015 - 10.2017
Loss Mitigation Default Reporting Specialist II
Fifth Third Bank
11.2012 - 12.2015
Senior Customer Service Representative
Crescent Springs
11.2008 - 11.2012
Bachelor of Science (B.S.) - Management
Northern Kentucky University
Associate of Science (A.S.) - Criminal Justice
Gateway Community & Technical College