Jenny Weaver
Missoula,MT
Summary
Dynamic Office Manager at Continental Tree & Land Care with expertise in office administration and customer relationship management. Recognized for enhancing workflow efficiency and fostering team collaboration. Proven ability to streamline payroll processing and exceed client expectations through exceptional service. Committed to maintaining organized records and driving operational success. Detail-oriented Office Manager experienced in overseeing and improving office services. Diplomatic and patient professional possessing creative mindset to drive needed improvements. Skilled with business correspondence, bookkeeping and project management.
Overview
4
4
years of professional experience
Work History
Office Manager
Continental Tree & Land Care
Missoula, MT
08.2024 - Current
- Managed daily office operations and maintained organized records.
- Coordinated scheduling for staff and client appointments efficiently.
- Assisted with payroll processing and employee time tracking tasks.
- Supported communication between teams to ensure smooth workflow.
- Handled incoming calls and directed inquiries to appropriate departments.
- Developed filing systems to enhance accessibility of information.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Interior Coordindinator
GTS Interior Supply
Missoula, MT
04.2021 - 08.2024
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized various software and tools to streamline processes and optimize performance.
Education
High School Diploma -
Darby High School
Darby, MT06-1994
Skills
- Office administration and record management
- Payroll processing
- Appointment scheduling
- Customer relationship management
- Team collaboration
References
References available upon request.
Timeline
Office Manager
Continental Tree & Land Care
08.2024 - Current
Interior Coordindinator
GTS Interior Supply
04.2021 - 08.2024
High School Diploma -
Darby High School