Jenny Welch
Urbandale,IA
Summary
My objective is to obtain a career in which I can fully utilize my vast experiences in customer service, management, business administration and teamwork. My strong leadership skills will be an asset that can only enhance your already successful company.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Regional Bakery Human Resource Manager
Hy-Vee
09.2022 - Current
- Receives orders from stores and keys into system, tracking changes and updates
- Coordinates the inputting, changing, and deleting of employee information in the Kronos system (time and attendance)
- Processes payroll for facility
- Counsels with department head and employee regarding performance reviews, scheduling, benefits, wages, etc
- And acts as the Insurance Coordinator and 401K Coordinator
- Facilitates the hiring and interview process
- Tracks vacation and personal days for employees
- Conducts orientation and trains new employees
- Completes onboarding process in Workday system
- Conducts performance reviews
- Makes payroll adjustments and posts hours worked by employees
- Prepares employee wage and employment verifications, as well as disability claims, leave of absence requests and extensions
- Records and follows up on Workers’ compensation claims and issues and fills our accident reports
- Maintains employee engagement and communication
- Processes invoices and ensures vendors are paid
- Conducts daily compliance checklist and reports
- Maintains OSHA regulations and compliance
- Manages 70 to 100 employees.
Regional Bakery Administrative Assistant
Hy-Vee
09.2022 - Current
- Clerical support to HR Manager and Plant Manger
- Receives orders from stores and keys into system, tracking changes and updates
- Provides support to vendors
- Completes data entry, maintains employee files and office related projects
- Maintains employee scheduling, work comp, training, and onboarding of new hires
- Processes payroll.
Grocery Manager
Hy-Vee
07.2021 - 07.2022
- Managed 80 to 100 employees
- Balanced, reported and deposited daily sales
- Responsible for ordering products, ensured supply levels and quarterly inventory
- Interviewed, scheduled, trained and developed employees
- Analyzed costs daily for pricing and budget requirements
- Research and resolve customer issues
- Ensured accurate delivery from vendors
- Make sure all equipment operates properly
- Ability to communicate issues and ideas effectively
- Supervised timely installation and training of new registers and software
- Arranged for building maintenance and services
- Programmed and supervised installation and training of new scales
- Manual unloading of inventory deliveries
- Operation of electric pallet jack
- Counted registers, assisting is all departments
- Customer Service
- Ability to load and unload trucks
- Stocking, lifting up to 80 pounds.
Assistant Store Manager in training
Fareway
01.2021 - 06.2021
- Managed 80 to 100 employees
- Balanced, reported and deposited daily sales
- Responsible for ordering products, ensured supply levels and quarterly inventory
- Interviewed, scheduled, trained and developed employees
- Analyzed costs daily for pricing and budget requirements
- Research and resolve customer issues
- Ensured accurate delivery from vendors
- Make sure all equipment operates properly
- Ability to communicate issues and ideas effectively
- Supervised timely installation and training of new registers and software
- Arranged for building maintenance and services
- Programmed and supervised installation and training of new scales
- Manual unloading of inventory deliveries
- Operation of electric pallet jack
- Counted registers, assisting is all departments
- Customer Service.
Manager
Shugar's
02.2015 - 01.2021
- Managed 20 employees
- Balanced, reported and deposited daily sales
- Responsible for ordering products, ensured supply levels and quarterly inventory
- Interviewed, scheduled, trained and developed employees
- Analyzed costs daily for pricing and budget requirements
- Research and resolve customer issues
- Ensured accurate delivery from vendors
- Make sure all equipment operates properly
- Ability to communicate issues and ideas effectively
- Supervised timely installation and training of new registers and software
- Arranged for building maintenance and services
- Programmed and supervised installation and training of new scales
- Manual unloading of inventory deliveries
- Operation of electric pallet jack
- Meat room assistant, including operation of deli slicer, meat grinder, chicken fryer, disassemble and assemble meat saw, meat weigh scale, fresh meat wrapper.
Assistant manager
Shugar's Super Valu
12.2013
- Managed and trained employees
- Counted registers, assisted with meat packaging, deli and produce
- Received deliveries from vendors
- Assisted store owner/manager
- Customer Service.
Member service representative/accounting
Community choice credit union
04.2006
- Basic daily operations of banking environment
- Exceptional customer service and sales
- Set up new personal and business memberships
- Involved in recruiting new business
- Assisted in business development
- Used 10 key, adding machine, data entry programs and multiple credit reporting systems.
Vault/drive teller
US Bank
03.2004 - 01.2006
- Certificates of deposit, credit cards, safe box opening, etc
- Exceptional customer service and sales.
Department Manager
Menards
08.1999 - 03.2003
- Management of an average of six to eight employee's
- Management of inventory, sales, and time constraints for employee's
- Exceptional team leadership
- Exceptional customer service and sales.
Education
Colfax-Mingo Schools
Skills
- Employee Performance Evaluations
- Operations Management
- Cost Reduction
- Task Delegation
- Recruiting and Interviewing
- Product and Service Knowledge
- Employee Scheduling
- Orientation and Training
- Business Administration
- Retail Operations Management
- Team Motivation
- Customer Relations
References
Jim Shugar, Shugar’s, owner, 515-669-1840, jwshugar@aol.com Pam Lewis, midamerican energy, accountant, 515-205-1484, pam.lewis29@gmail.com Jamie Knight, Hair Works, owner, 515-991-1468, mjknight87@gmal.com
Certification
CPR Certified
Stop The Bleed Certified
Food Safety Certified
Timeline
Regional Bakery Human Resource Manager
Hy-Vee
09.2022 - Current
Regional Bakery Administrative Assistant
Hy-Vee
09.2022 - Current
Grocery Manager
Hy-Vee
07.2021 - 07.2022
Assistant Store Manager in training
Fareway
01.2021 - 06.2021
Manager
Shugar's
02.2015 - 01.2021
Assistant manager
Shugar's Super Valu
12.2013
Member service representative/accounting
Community choice credit union
04.2006
Vault/drive teller
US Bank
03.2004 - 01.2006
Department Manager
Menards
08.1999 - 03.2003
Colfax-Mingo Schools
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