Summary
Overview
Work History
Education
Skills
Timeline
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Jenny Yang

Manhattan

Summary

Diligent server with strong background in fine dining. Adept at providing exceptional customer service and ensuring elegant dining experience. Demonstrated expertise in menu knowledge and wine pairings, enhancing guest satisfaction and retention.

Overview

5
5
years of professional experience

Work History

Server

O-Ku
08.2022 - 06.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Server

Halls Chophouse
08.2023 - 05.2025
  • Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
  • Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
  • Trained new servers on fine dining etiquette and company standards, improving overall team performance.

Shift Leader

Gong Cha
05.2020 - 06.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.

Education

University of South Carolina
Columbia, SC
05-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise

Timeline

Server

Halls Chophouse
08.2023 - 05.2025

Server

O-Ku
08.2022 - 06.2025

Shift Leader

Gong Cha
05.2020 - 06.2023

University of South Carolina