Jenny Young Lee
Santa Clara,CA
Summary
An analytical thinker, experienced in building and scaling developer ecosystems and platforms, experienced in building strong relationships across teams.
Overview
16
16
years of professional experience
Work History
Developer Relations Manager, WWDR App review
Apple, Inc.
Cupertino, California
04.2015 - Current
- Communicate App Review compliance related business matters with developers globally (c-level, operational-level, engineering)
- Successfully manage ambiguity and conflicting priorities while being the liaison between Apple and App Store's global developer community
- Provide consultation to developers regarding complex app design issues, to eventually help bring innovative apps that meet the Apple standard to the App Store
- Collaborate with cross-functional teams internally, such as Partnerships, App Store Business, Marketing, and Legal for smooth third-party product launches
- Deliver sensitive executive decisions to developers diplomatically and strategically to avoid frictions, and execute communication strategies that fit into the broader company direction
- Evaluate and present developer proposals to App Review Policy and advocate for product needs
- Advise Policy stakeholders on politically and culturally sensitive app concepts and content
- Attend WWDR events such as WWDC, TechTalks, Women's Day, and Meet with Apple events to speak with developers
Legal Assistant, at iTunes legal
Apple, Inc.
Cupertino, California
02.2013 - 04.2015
- Reviewed and translated documents received from Korea and China for App Store, IP, and Hardware legal teams
- Provided Legal Counsels with Korean, Chinese, and Japanese cultural and language expertise
- Reviewed and analyzed complex content disputes and provided recommendations to Legal Counsels
- Managed Chinese localization project with an internal team and external engineering vendor
- Worked collaboratively with the Ops team to update and maintain the legal document database
- Contributed to departmental efficiency efforts and made recommendations to develop new procedures and tools
- Searched the local gaming regulations of China and Korea and educated peers
- Performed a variety of administrative tasks to support the App Store legal team
Paralegal
Song & Lee Law Firm
Santa Clara, California
03.2012 - 02.2013
- Reviewed legal documents and business licenses received from Korea and China and translated it in English
- Proofread and edited legal documents and case components - such as affidavits, pleadings, appeals, briefs and closings
- Interviewed clients and prepared documentation of the interview for attorney review
- Searched, drafted, and filed various judicial council forms
- Managed office services by organizing office operations and communicating with various outside vendors
Customer Service Representative & Sales
Farmers Insurance Agency
Santa Clara, California
04.2010 - 10.2011
- Sold Auto, Home, Small Business, Umbrella, and Life Insurance
- Provided proactive and immediate support to customers via phone, email, chat, and in person
- Managed customer accounts, handled all issues daily, and advised on new insurance policies
- Prepared sales reports and analyzed the loss of potential customers
- Coordinated office parties and team building outings
English Teacher
Eye-Opener English Academy
Pusan, South Korea
05.2009 - 03.2010
- Taught English to students ages from 4 to 12
- Researched new language teaching methods
- Identified students with special requirements and created individualized learning plans
- Managed programs such as new teacher hiring, curriculum design, Mommy & Me learning, and more
- Prepared and conducted English teaching seminars for small to large groups in Korean
Education
M.A - TESOL (Teaching English to speakers of other languages)
San Jose State University
San Jose, California, U.S.AB.A - Japanese, Linguistics
San Francisco State University
San Francisco, California, U.S.ASkills
- Project management
- Business development
- App distribution platform & compliance
- Partnership management
- Negotiation
- Multi-lingual in Chinese Mandarin, Korean, and Japanese
Timeline
Developer Relations Manager, WWDR App review
Apple, Inc.
04.2015 - Current
Legal Assistant, at iTunes legal
Apple, Inc.
02.2013 - 04.2015
Paralegal
Song & Lee Law Firm
03.2012 - 02.2013
Customer Service Representative & Sales
Farmers Insurance Agency
04.2010 - 10.2011
English Teacher
Eye-Opener English Academy
05.2009 - 03.2010
M.A - TESOL (Teaching English to speakers of other languages)
San Jose State University
B.A - Japanese, Linguistics
San Francisco State University