Jennyfer Cerros
Modesto,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant/Office Manager
San Bruno Pediatrics
12.2022 - Current
- Give instructions to patients as directed by physician thru encounters in Epic System.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Verified patient insurance coverage and collected required co-payments.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Oriented and trained new staff on proper procedures and policies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Scheduled appointments, registered patients
- Ordering of Vaccines
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Medical Assistant
Dr. Chi K Co M.D Pediatric
09.2021 - 11.2022
- Prepare and administer vaccines to patients
- Prepare patient charts for next day
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Managed medical record system by filing, organizing and scanning documents.
- Obtain vitals and other medical concerns.
- Scheduled appointments, registered patients.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Verified patient insurance coverage
Medical Assistant (Extern)
Pediahealth Medical Group Dr. Ofelia Mariestela
08.2021 - 09.2021
- Room Patients
- Prepared, administered and documented vaccines
- Schedule Appointments
- Assisted with Medical Screening
- Epic EMR
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Performed medical chart reviews to confirm accuracy and completeness.
- Collect histories, vitals, and current complaints via patient.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Stockroom Utility
Cintas
05.2019 - 04.2020
- Grade Garments, Print reports, and GRF's, Assemble names and company, Organize garments in the stockroom
- Maintained a clean and organized stockroom, ensuring easy access to products and materials.
- Received incoming merchandise and stored in correct stock locations.
- Unloaded incoming shipments, verified accuracy of orders, and restocked items in backroom.
- Picked and packed order items.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Education
Medical Assistant -
Unitek College
08.2021
South San Francisco High School
06.2009
Skills
- Bilingual (Spanish)
- Strong Knowledge of computer system and applications
- Eager fast learner
- Reliable
- Excellent communication with adults and kids
- EMR / EHR
- Customer Service
- Patient Scheduling
- HIPAA Compliance
- Reliable team player
- Immunization Administration
- Specimens collection and processing
- Insurance Verification
- Maintaining confidentiality
- Appointment Setting
- Medical supply inventory
- Payment Collection
- Medical Office Management
Certification
- CPR/AED
- Blood borne pathogens
- HIPAA
References
References available upon request.
Languages
Spanish
Full Professional
Timeline
Medical Assistant/Office Manager
San Bruno Pediatrics
12.2022 - Current
Medical Assistant
Dr. Chi K Co M.D Pediatric
09.2021 - 11.2022
Medical Assistant (Extern)
Pediahealth Medical Group Dr. Ofelia Mariestela
08.2021 - 09.2021
Stockroom Utility
Cintas
05.2019 - 04.2020
Medical Assistant -
Unitek College
South San Francisco High School
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