Summary
Overview
Work History
Education
Skills
Languages
Timeline
AssistantManager

Jennyfer Garcia

Hazleton,PA

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

5
5
years of professional experience

Work History

Assistant Manager

IHS
05.2020 - Current
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored security and handled incidents calmly.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Planned team-building exercises to increase employee performance and job satisfaction.

Front Desk Receptionist

Comfort Inn & Suites
02.2018 - 03.2020
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Education

Criminal Justice

Luzerne County Community College
Nanticoke, PA

High School Diploma -

Hazleton Area High School
Hazle Township, PA
06.2015

Skills

  • Staff Training
  • Staff Supervision
  • Staff Management
  • Managing Multiple Priorities
  • Directing Team Members
  • Contract Management
  • Recruiting and Interviewing
  • Performance Tracking and Evaluations
  • Hiring and Training
  • Orientating and Training
  • Microsoft Office Expertise

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Assistant Manager

IHS
05.2020 - Current

Front Desk Receptionist

Comfort Inn & Suites
02.2018 - 03.2020

Criminal Justice

Luzerne County Community College

High School Diploma -

Hazleton Area High School

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Jennyfer Garcia