Jennyfer Gomez
Carol Stream,IL
Summary
Experienced with retail store operations, focusing on security and efficiency. Utilizes leadership abilities to train and guide staff, fostering collaborative work environment. Knowledge of inventory management and customer service practices, ensuring smooth daily operations and high customer satisfaction.
Overview
3
3
years of professional experience
Work History
Keyholder
Platos's Closet
05.2024 - Current
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
Team Member
Walgreens
04.2022 - 05.2024
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
Education
Associates - Marketing
Dominican University
River Forest, IL05-2027
Skills
- Cashiering
- Customer Service
- Retail management
- Merchandising
- Retail Sales
- Training and mentoring
- Customer Service Management
Timeline
Keyholder
Platos's Closet
05.2024 - Current
Team Member
Walgreens
04.2022 - 05.2024
Associates - Marketing
Dominican University