Jennyfer Jimenez

• Develop and manage all financials and revenue goals, including annual budgets, in accordance with financial key metrics.
• Provide monthly analysis and explanation of variances.
• Coordinate resident move-ins and move-outs, as well as, approve and execute all leases.
• Enforce the terms and conditions of the lease, including court appearances/testimony as needed.
• Proactively resolve resident requests and issues.
• Ensure highest level of customer experience and identify areas of opportunity.
• Manage accounts receivable to ensure timely collection of rent by following company policy for non-payment, and provide weekly account receivable comments.
• Ensure all legal paperwork and actions are in process by working independently or with legal or accounting departments.
• Review and provide approval for vendor invoices and process purchase orders accordingly for payment.
• Prepare, review, and understand respective market area, which includes having knowledge of competitive properties, local business conditions, and any other conditions that have an impact on the operation of the property.

As a leasing agent:

• Performed background, reference, residential, and income checks as part of the screening and application process for prospective tenants.
• Ensured compliance with fair housing laws and company policies to promote an inclusive and welcoming community for all residents.
• Trained and mentored new leasing agents, fostering teamwork and a supportive work environment.
• Generated leads through various marketing channels such as rental websites, social media platforms, email campaigns and other advertising materials.

As community administrator:

• Ensure all rents are collected when due, and posted in a timely manner, issue appropriate notices when necessary (late payments, eviction notices, returned check notifications, etc.)
• Assume community manager duties in absence of immediate supervisor in accordance with company and community guidelines.
• Perform duties of a leasing professional when directed and/or required.
• Manage accounts payable for community, submit all approved invoices to corporate office for payment following company guidelines.