Summary
Overview
Work History
Education
Skills
Timeline
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Jennyfer Ruiz

Wichita,KS

Summary

Dynamic professional with a strong work ethic and leadership experience. Proven track record in enhancing team productivity and customer satisfaction through effective problem-solving and communication. Skilled in cash handling and time management, consistently implementing innovative solutions that drive operational efficiency and foster a culture of excellence.

Overview

10
10
years of professional experience

Work History

Stower

Amazon
10.2024 - Current
  • Inspected items for any damages and reported discrepancies to supervisor.
  • Sorted over [Number] products onto shelves according to type, weight, and size.
  • Maintained clean and organized workspaces to uphold safety standards.
  • Increased efficiency in stowing processes by implementing better organization and time management techniques.
  • Safely stacked items to maximize space within acceptable safety limits.
  • Utilized scanning equipment to quickly locate and identify items and stock locations.
  • Used hand trucks and pallet jacks to safely move items to designated areas.

Elite Supervisor

Marriott International, Inc.
04.2021 - 10.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Increased customer retention rates by implementing customer feedback into actionable improvements.
  • Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.

Associate Expert

T-Mobile
08.2018 - 04.2021
  • Enhanced customer satisfaction by providing exceptional support and addressing inquiries in a timely manner.
  • Developed customized solutions for clients, leading to increased sales revenue and long-term relationships.
  • Implemented innovative marketing strategies that raised brand awareness and generated increased interest from potential clients.
  • Proactively identified areas of improvement within the department''s workflow, implementing changes that led to greater productivity levels.
  • Gathered, organized and input information into digital database.
  • Evaluated customer needs and feedback to drive product and service improvements.

Supervisor

Krispy Kreme
01.2015 - 08.2018
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.

Education

High School Diploma -

Salina Central High
650 E Crawford St Salina, Ks 67401
05-2013

Skills

  • Problem solving, time management, strong work ethic, Critical thinking, self confidence, leadership, teamwork, creativity, communication, self-motivation (10 years)
  • Shift Manager (6 years)
  • Cash Handling (10 years)
  • Serving Experience ( 10 years)
  • POS (10 years)
  • Communication Skills (10 years)
  • Cashiering (10 years)
  • Food Preparation (10 years)

Timeline

Stower

Amazon
10.2024 - Current

Elite Supervisor

Marriott International, Inc.
04.2021 - 10.2024

Associate Expert

T-Mobile
08.2018 - 04.2021

Supervisor

Krispy Kreme
01.2015 - 08.2018

High School Diploma -

Salina Central High

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Jennyfer Ruiz