Jenny Flore Paul
Margate,FL
Summary
Dynamic and results-oriented professional with a proven track record at Moe's Southwest Grill, excelling in high-pressure environments and demonstrating exceptional multitasking and customer service skills. Home Health Aide with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Waitress /Cook
Moe's Southwest Grill
04.2019 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Processed orders and sent to kitchen employees for preparation.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Home Health Aide
Willow Bay Senior Resort
06.2021 - 01.2022
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Assisted disabled clients to support independence and well-being.
- Followed nutritional plans to prepare optimal meals.
Education
No Degree - Nursing Assistance
Quality Nursing Training Center
08.2024
No Degree - Medical Technology
Quality Nursing Training Center
05.2023
No Degree - Home Health Aide
Quality Nursing Training Center
04.2020
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Safe Food Handling
- Cash Handling
- Payment Processing
- Food Running
- Bathing Assistance
- Housekeeping
- Light Housekeeping
- First aid and safety
Languages
English
Professional Working
Creole
Native or Bilingual
Timeline
Home Health Aide
Willow Bay Senior Resort
06.2021 - 01.2022
Waitress /Cook
Moe's Southwest Grill
04.2019 - Current
No Degree - Nursing Assistance
Quality Nursing Training Center
No Degree - Medical Technology
Quality Nursing Training Center
No Degree - Home Health Aide
Quality Nursing Training Center
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