JENNIFER PENG
Jersey City,NJ
Summary
Seasoned Purchasing Agent with a background in negotiating deals and managing supplier relationships. Demonstrated strengths include cost reduction, strategic sourcing, and contract management. Previous roles have resulted in improved operational efficiency, streamlined purchasing processes, and significant savings on procurement budgets.
Overview
3
3
Languages
21
21
years of professional experience
Work History
Purchasing Agent
Automann Truck & Trailer Components
Monroe Twp, NJ
09.2018 - Current
- Coordinated large scale projects to optimize costs and enhance usage
- Development and Planning for a high volume of SKUs for 8 distribution centers
- Conducted monthly reviews and reordering for domestic OEM brands
- Coordinated delivery, tracked shipments, and processed vouchers for payment
- Requested claims for shipping errors and managed RMA warranty defects
- Supplier RFQ and price file analysis
- Maintain supplier Certificates of Origin
- Delivered French language translation to enhance communication and collaboration
Project Coordinator, SOW compliance service line
Pro Unlimited Global Solutions at Novartis Pharmaceuticals
East Hanover, NJ
07.2016 - 03.2018
- Managed high volume of legacy data to transition vendors/suppliers and their contracted projects for program implementation
- Executed gap analyses to identify, initiate risk mitigation screening, and transition legacy vendors for compliance
- Facilitated meetings to educate client managers and vendors on program purpose and processes
- Tracked progress at each process stage to identify any delays or issues
- Transitioned legacy project funds from Purchase Orders to the proprietary payment and tracking system
- Ran weekly pending billing reports and monthly data cleanup reports to ensure clean and accurate data in project engagements
Client Service Representative, HR Core team
Pro Unlimited Global Solutions at Novartis Pharmaceuticals
East Hanover, NJ
04.2013 - 07.2016
- Educated client managers on HR Core procedures for external types, including staffing contractors, project consultants, and independent consultants, enhancing their understanding and compliance
- Managed intake of several hundred daily emails for North American lifecycle requests, ensuring timely processing and response
- Worked in a new and rapidly expanding 3-6 person team for external lifecycle onboards, offboards, extensions, and organizational transfers in the proprietary HRIS SAP system “HR Core” for site and systems access
- Monitored lifecycle progress of managed services workers in Wand for accurate reporting of managed services workers in Wand
- Converted French inquiries into English for better communication with team members for inquiries submitted by French-Canadian counterparts
- Provided Public Key Infrastructure (PKI) registry for onsite and remote external workforce, facilitating secure encryption, decryption, and electronic signature capabilities
- Back up for the team lead to run weekly reports for pending validations and SAP approvals
Bookseller
Barnes and Noble
East Brunswick, NJ
05.2010 - 03.2013
- Sold memberships and retail merchandise to customers, enhancing customer experience and satisfaction
- Assisted customers in locating and selecting books based on preferences.
- Managed inventory by restocking shelves and organizing displays effectively.
- Processed transactions efficiently at the point-of-sale system.
French Speaking Telesales Representative
Coface Collections North America
West Windsor, NJ
10.2009 - 04.2010
- Interfaced with French-Canadian companies to identify bad debt and negotiate service sales, enhancing recovery rates.
- Managed inbound and outbound calls to engage potential clients effectively.
- Educated clients on services offered by Coface Collections North America.
- Built rapport with customers to promote trust and long-term relationships.
Americorps Vista 2006-2008 · American Red Cross
Plainfield, NJ
01.2006 - 01.2008
- Represented the non-profit in community events to raise awareness, collect donations, and recruit volunteers
- Conducted emergency preparedness classes in the Elizabeth school district for families
- Sold first aid kits
- Assisted fire and flood victims with food and temporary shelter
- Operated and supervised emergency shelter for displaced constituents
Education
B.A. - French, Language and Literature of Europe and the Americas
University of Hawaii
Honolulu, HI05-2006
A.A. - Education, Liberal Arts
Middlesex County College
Edison, NJ01-2004
Skills
- Purchase order management
- Supplier management
- Cost optimization
- RFQ analysis
- Inventory management
- Project coordination
- Data accuracy
- Vendor relations
Languages
English
Professional
French
Professional
Chinese (Mandarin)
Limited
Timeline
Purchasing Agent
Automann Truck & Trailer Components
09.2018 - Current
Project Coordinator, SOW compliance service line
Pro Unlimited Global Solutions at Novartis Pharmaceuticals
07.2016 - 03.2018
Client Service Representative, HR Core team
Pro Unlimited Global Solutions at Novartis Pharmaceuticals
04.2013 - 07.2016
Bookseller
Barnes and Noble
05.2010 - 03.2013
French Speaking Telesales Representative
Coface Collections North America
10.2009 - 04.2010
Americorps Vista 2006-2008 · American Red Cross
01.2006 - 01.2008
B.A. - French, Language and Literature of Europe and the Americas
University of Hawaii
A.A. - Education, Liberal Arts
Middlesex County College