Jenny Prather
Valley,AL
Summary
Dynamic Project Coordinator with a proven track record at R Lucas Construction And Design, excelling in project scheduling and team coordination. Adept at enhancing client satisfaction through effective communication and quality assurance, I consistently deliver projects on time while optimizing budgets and resources. Strong problem-solving skills drive successful project outcomes.
Overview
25
25
years of professional experience
Work History
Project Coordinator
R Lucas Construction And Design
05.2013 - Current
- Coordinated project schedules, ensuring timely completion of construction milestones.
- Managed communication between contractors, clients, and stakeholders to facilitate project alignment.
- Developed and monitored project budgets, tracking expenditures and resource allocation effectively.
- Implemented quality control procedures to maintain high standards in construction deliverables.
- Organized site meetings, documenting action items and follow-ups to drive accountability.
- Streamlined reporting processes, enhancing transparency and visibility into project progress.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Created job files for each project and maintained current data in each file.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Responded to requests for information on materials to inquiring parties.
- Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
- Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
Server, Bartender, Trainer
Buffalo Wild Wings
03.2010 - 05.2012
- Delivered exceptional customer service in fast-paced dining environment.
- Managed food and beverage orders efficiently, ensuring accuracy and timeliness.
- Trained new staff on menu items, service standards, and operational procedures.
- Collaborated with kitchen staff to optimize order fulfillment and enhance customer satisfaction.
- Maintained cleanliness and organization of dining area, adhering to health regulations.
- Implemented upselling techniques to increase sales and improve profitability.
- Assisted in inventory management, tracking supplies and minimizing waste effectively.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server, Bartender, Casher, Trainer & Bookkeeper
B. Merrell's
10.2000 - 03.2010
- Delivered exceptional customer service in a fast-paced environment, ensuring guest satisfaction and repeat business.
- Managed food and beverage orders efficiently, maintaining accuracy and attention to detail throughout service.
- Collaborated with kitchen staff to coordinate timely meal preparation and delivery for optimal dining experience.
- Trained new servers on menu knowledge, service standards, and effective communication skills to enhance team performance.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assisted in inventory management by tracking stock levels and communicating needs to management for replenishment.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Built rapport with guests to enhance their dining experience and encourage return visits.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
Education
Bachelor of Science - Business Administration
Columbus State University
Columbus GA 05-2027
Associate of Science -
Columbus Technical College
Columbus, Georgia, GA03-2004
Skills
- Problem-solving
- Project coordination
- Time management
- Detail-oriented
- Team coordination
- Documentation management
- Decision-making
- Flexible and adaptable
- Attention to detail
- Project scheduling
- Customer service
- Workload management
- Team leadership
- Strategic planning
- Schedule management
- Task delegation
- Customer management
- Quality assurance
- Data collection
- Training and development
- Deadline adherence
- Multi-operations management
- Performance monitoring
- Report development
- Spreadsheet tracking
- Cost management
- Subcontractor oversight
- Remote team management
- Good judgment
- Organizational performance
- Employee scheduling
- Project lifecycle
- Forecasting
- Vendor management
- Procurement
- Quote preparation
- Profitability optimization
- P&L management
Timeline
Project Coordinator
R Lucas Construction And Design
05.2013 - Current
Server, Bartender, Trainer
Buffalo Wild Wings
03.2010 - 05.2012
Server, Bartender, Casher, Trainer & Bookkeeper
B. Merrell's
10.2000 - 03.2010
Bachelor of Science - Business Administration
Columbus State University
Associate of Science -
Columbus Technical College