Experienced administrative professional with a proven track record of measurable results. I am seeking a challenging position in administration to contribute to the organization's success.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
Work History
Social Worker
County of Riverside Children and Family Services
09.2022 - Current
Investigate referrals alleging child abuse, neglect, or exploitation by observing the child's well-being and living environment
Interview clients, reporting parties, suspected perpetrators, and others with immediate access to the child
Conduct home inspections and assess prospective caregivers; monitor visitations and participate in Child and Family Team meetings to determine the appropriate course of action
Enter client-related data and confidential information into various computerized systems
Provide recommendations to the courts regarding the family's welfare
Write a Probable Cause Statement to obtain warrants to place children in protective custody
Produce court reports, court-ordered referrals, and other legal documents
Provide victim children and families with multiple services and resources to mitigate concerns
Assess situations and make appropriate decisions for the safety and welfare of victims and families
Mentor and train new Social Workers
Supervising Office Assistant
County of Riverside Child Support Services
04.2022 - 09.2022
Developer of people
Supervised the Support Services staff in processing caseloads, work assignments, and scheduling
Guided staff in resolving technical issues, mechanical issues, and employee conflict
Prepared and signed performance evaluations; recommended employee disciplinary actions, dismissals, step increases, and promotions
Allocated resources to meet staffing, office space, and equipment needs
Interview, select, and recommend new hires
Maintained time and attendance records; approved or denied requests for time off and designed physical changes to improve workflow
Administrative Services Coordinator
Pomona College
08.2017 - 04.2022
Provided confidential administrative support for the Senior Associate Dean, Director of Accessibility, Executive staff, and students
Identified accessibility issues and needs of students for success
Review submitted accessibility documentation to substantiate support needs and verify academic accommodations for college students
Serve as a liaison connecting departments for resources, meetings, and other events
Manage and oversee various budgets and student reimbursements
Student staff supervision and development
Communicate with students, parents, and stakeholders regarding expectations and goals
Intermediate Board Specialist
Los Angeles County Board of Supervisors
02.2012 - 01.2017
Performed administrative support for five Supervisorial Districts; drafted Agendas, Minutes, and correspondence of actions carried
Gathered and researched data and compiled reports
Presented new information at workshops, special events, and conferences
Attended meetings as a liaison for the Board to disseminate information
Charted and managed payroll, reimbursements, and budget reports for Commissioners
Worked closely with Counsel, elected officials, at-risk youth, victims of domestic violence, and the community to problem-solve, make recommendations, and implement policies and procedures where necessary
Education
Doctor of Education - Organizational Change Administration Candidate
California Baptist University
08.2025
Master of Arts - Organizational Leadership
California Baptist University
12.2021
Bachelor of Science - Business Management
University of Phoenix
07.2010
Human Resource Management, Certificate -
University of Phoenix
07.2010
Skills
Organization
Leadership
Written and verbal articulation
Customer Service
Compassionate
Case management
Client advocacy
Conflict resolution
Social services
Efficient under pressure
Attention to detail
Multidisciplinary team collaboration
Risk assessment
Case documentation
Intervention planning
Client confidentiality
Assessment skills
Client needs assessment
Confidential case documentation
Community resources
Safety planning
MS office
Staff development
Life skills development
Mandatory reporting procedures
Emergency response training
Timeline
Social Worker
County of Riverside Children and Family Services
09.2022 - Current
Supervising Office Assistant
County of Riverside Child Support Services
04.2022 - 09.2022
Administrative Services Coordinator
Pomona College
08.2017 - 04.2022
Intermediate Board Specialist
Los Angeles County Board of Supervisors
02.2012 - 01.2017
Master of Arts - Organizational Leadership
California Baptist University
Bachelor of Science - Business Management
University of Phoenix
Human Resource Management, Certificate -
University of Phoenix
Doctor of Education - Organizational Change Administration Candidate
California Baptist University
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