Jenny Idaeho McKinley

• Helped customers complete purchases, locate items, and join reward programs.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Assisted customers by answering questions and fulfilling requests.
• Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
• Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
• Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
• Greeted all customers warmly to build welcoming and positive atmosphere within store.

• Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
• Worked with maintenance staff to complete timely repairs and enhancements..
• Monitored community activities and maintained compliance with relevant laws, regulations and codes.
• Kept properties in compliance with local, state and federal regulations.
• Evaluated property conditions and recommended improvements.
• Produced reports about community activities to keep owners, directors and property managers informed.
• Managed community within established cost constraints.
• Conducted regular inspections to identify needed improvements and maintain highest standards.

Managed daily operations at two seperate storage

• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.