Jenny Paola Quirola
Annandale,VA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Jabbys Pizza
Jabby's Pizza
Acting Supervisor
12.2021 - 04.2024
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Streamlined the order-taking process to reduce wait times for customers, resulting in higher repeat business.
- Created a welcoming atmosphere for guests by maintaining a clean and organized dining area, leading to positive reviews on social media platforms.
- Verified prepared food met standards for quality and quantity before serving to customers.
Server /Customer Service
Texas Roadhouse
06.2021 - 09.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server Customer Service
IHOP
Los Angeles
11.2021 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Arts - Pre-School Certification INNTEM
Jamundi Valle
Colombia 05.2006
High School Diploma -
Gabriela Mistral
Quito-Ecuador06.1997
Skills
- Service Delivery
- Fine-dining expertise
- Catering Services
- Food presentation
- Reliable and Responsible
- Production records
- Customer Service
Timeline
Jabbys Pizza
Jabby's Pizza
12.2021 - 04.2024
Server Customer Service
IHOP
11.2021 - 02.2022
Server /Customer Service
Texas Roadhouse
06.2021 - 09.2023
Associate of Arts - Pre-School Certification INNTEM
Jamundi Valle
High School Diploma -
Gabriela Mistral