Jenny R. Baier
Asheville,NC
Summary
Dynamic Employee Relations Program Manager with extensive experience at the Department of the Interior, excelling in policy writing and performance management. Proven track record in implementing anti-harassment initiatives and enhancing operational efficiency. Skilled in stakeholder communications and training development, fostering a collaborative work environment to drive organizational success.
Overview
24
24
years of professional experience
5
5
Certification
Work History
Employee Relations Program Manager
Department of the Interior
01.2025 - Current
- Company Overview: Office of Human Capital. Remote Position.
- Oversee administrative leave, discipline and adverse actions, anti-harassment procedures, and reasonable accommodations.
- Draft policies and provide guidance on employee relations.
- Ensure seamless delivery of services in performance management, employee recognition, labor relations, and special retirement coverage.
- Create presentations outlining proposed solutions for addressing challenges encountered during program execution.
- Implement best practices in order to maximize efficiency of operations.
- Draft reports for senior management highlighting key milestones achieved throughout the program lifecycle.
Anti-Harassment Program Coordinator
Department of the Interior
07.2022 - 01.2025
- Company Overview: Office of Human Capital. Remote Position.
- Coordinated anti-harassment program management support and guidance for departmental policy.
- Provided advisory services and training in support of the anti-harassment program.
- Consulted on Department policy and procedures regarding harassment allegations for Bureau and Office HR Practitioners.
- Coordinated management designations during conflict-of-interest allegations via Chief Human Capital Officer.
Human Resources Specialist (Employee/Labor Relations-16E)
Department of the Interior
Atlanta, USA
10.2018 - 07.2022
- Company Overview: National Park Service Southeast Region Human Resources Office.
- Guided Supervisors and Management officials in adhering to NPS Director’s Order 16E: Anti-Harassment Policy.
- Conducted independent investigations into workplace harassment and employee misconduct.
- Evaluated findings to draw conclusions regarding workplace conduct.
Supervisory Employee/Labor Relations Specialist
Department of the Interior
Atlanta, USA
06.2018 - 10.2018
- Company Overview: National Park Service Southeast Region Human Resources Office.
- Oversaw team of three Employee/Labor Relation Specialists.
- Guided and instructed staff in employee/labor relations functions and operations in a virtual work environment.
- Oversaw and managed daily operations of the work unit independently.
- Monitored staff performance, conduct, and attendance to ensure smooth operations.
- Communicated regularly with HR Manager and Leadership regarding employee and labor relations matters.
Employee/Labor Relations Specialist
Department of the Interior
07.2015 - 06.2018
- Company Overview: National Park Service Southeast Region Human Resources Office.
- Delivered comprehensive guidance and work products on employee and labor relations services across Southeast region National Park Service units.
- Drafted actions, prepared and presented training, and made recommendations to address conduct and performance issues with employees.
- Served as the management representative in labor relations discussions.
- Led administrative inquiries into harassment and workplace misconduct complaints.
Lead Labor/Employee Relations Specialist
Department of Veterans Affairs
04.2015 - 07.2015
- Company Overview: Eastern Kansas Health Care System (EKHCS).
- Directed team of two Specialists in employee and labor relations tasks.
- Guided management officials on complex issues to ensure regulatory compliance.
- Oversaw processing of 1800+ performance rating reviews ensuring technical accuracy.
- Managed background investigations for new agency personnel.
- Acted as management representative in labor-management relations.
Supervisory Human Resources Specialist
Department of Veterans Affairs
01.2012 - 04.2015
- Company Overview: Eastern Kansas Health Care System (EKHCS).
- I began in an acting capacity in this role in February. 2011.
- Managed team of fourteen and day-to-day HR operations across two locations.
- Led and guided team on HR functional areas and programs.
Labor Relations Specialist
Department of Veterans Affairs
03.2010 - 01.2012
- Company Overview: Eastern Kansas Health Care System (EKHCS).
- Facilitated meetings between management and union representatives during contract negotiations.
- Responded to requests from union representatives regarding employee issues or changes in working conditions.
- Reviewed collective bargaining agreements to ensure compliance with labor laws and regulations.
Human Resources Specialist (Employee/Labor Relations)
Department of Veterans Affairs
01.2008 - 03.2010
- Company Overview: Chief Business Office, Workforce Management, Human Resources.
- Guided management officials on employee relations issues.
- Drafted actions, letters, and correspondences for various disciplinary and adverse actions.
- Composed documents on labor-management matters.
- Executed responsibilities as Drug-Free Workplace Coordinator.
- Executed responsibilities as the Confidential Financial Disclosure Coordinator.
- Prepared documents, resources, and training on leave programs, background investigations, workers' compensation, access cards, performance appraisals, awards programs, and unemployment.
Human Resources Assistant
Department of Veterans Affairs
08.2007 - 01.2008
- Company Overview: Chief Business Office-Workforce Management Human Resources.
- Addressed agency employees' requests regarding leave programs.
- Managed documentation for agency's leave program.
- Educated new employees on security clearance and fingerprinting procedures.
- Oversaw security clearance process from initiation to completion.
- Prepared documentation for unemployment hearings for specialists.
Contact Representative
Department of Veterans Affairs
02.2006 - 08.2007
- Company Overview: Health Resource Center (HRC).
- Handled inquiries from Veterans and families regarding VA healthcare billing and eligibility.
- Conducted database research to review medical records and assist callers.
Police Officer
Kansas State University Police Department
03.2005 - 02.2006
- Company Overview: Kansas State University Police Department.
- Professional law enforcement officer.
- Responded to service calls and enforced local, state, and federal laws.
- Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
- Investigated suspicious persons or activities to determine if criminal activity was present.
- Provided security at public events such as parades, concerts, or sporting events.
- Arrested suspects following established procedures while exercising caution and good judgment.
- Provided testimony in court when necessary concerning investigations conducted.
- Prepared detailed reports on incidents and arrests made.
Sheriff’s Deputy
Jackson County Sherriff’s Office
05.2003 - 08.2004
- Company Overview: Jackson County Sheriff's Office.
- Professional law enforcement officer.
- Responded to radio messages or telephone instructions to appear at scenes of disorder or crime.
- Arrested and transported suspects or prisoners to jail or court to maintain custody.
- Patrolled designated area to assist persons in trouble and render other public safety services.
- Drafted incident reports detailing criminal activity, civil proceedings and varied incidents.
- Collected and preserved evidence associated with crimes, supporting investigations
- Testified in court in connection with criminal prosecutions to support judicial process.
- Served warrants, subpoenas, and summonses, encouraging adherence to legal proceedings.
Communications Specialist/911 Operator
Jackson County Sherriff’s Office
09.2001 - 05.2003
- Company Overview: Jackson County Sheriff's Office.
- Managed advanced communication and emergency response systems.
- Coordinated with law enforcement and emergency personnel via radio and telephone.
- Evaluated and selected emergency teams for incident response.
Education
Bachelor of Science - Criminal Justice, Minor in Psychology
WASHBURN UNIVERSITY
12.2004
Skills
- Employee relations
- Labor relations
- Policy writing
- Performance management
- Training development
- Project management
- Stakeholder communications
- Policy and procedure development & improvements
- Infrastructure development life cycle
- Human resource management
- Adobe applications
- MS office applications
Personal Email
jenny_baier@yahoo.com
Work Email
jenny_baier@ios.doi.gov
Certification
- FELTG: Workplace Investigations Week, 09/01/17, Completion of thirty (30) hours of training in workplace investigations.
- FELTG: EEO Investigator, 09/01/17, Completion of thirty-two (32) hours of training in EEO investigations as an Investigator pursuant to EEOC requirements, plus eight (8) hours refresher training.
- ELI: Civility Treatment for Leaders & Employees, 02/01/17, Certified Instructor in facilitating presentation of civil treatment in the workplace.
- FELTG: Federal Labor Relations Authority Law & Practice, 05/01/16, Certified Practitioner to represent the Agency, Union, or Client in matters related to FLRA law and practice for a period of three (3) years from certification.
- VHA Suitability & Adjudication, 03/01/11, Course completion through the VA Employee Education System for 29 contact hours presented by US OPM Federal Investigative Services Division on suitability processing.
Professional References
- Grandal Bobb, Manager, Employee & Labor Relations, HHS, grandal.bobb@hhs.gov, (614) 975-6324
- Jennifer Luttjohann, Manager, Benefits Operations Center, FAA, jennifer.luttjohann@faa.gov, (816) 329-2693
- Deb Serratore, Human Resources Officer, Kansas City VA Medical Center, VHA (Retired), debbiejserratore@yahoo.com, (913) 302-0853
Typing - Self Certification
I, Jenny Baier, self-certify that I can type forty (40) words per minute.
Accomplishments
- Secretary's Diversity Award (Dec. 2024)
- Department's Unsung Hero Award (Mar. 2024)
References
References available upon request.
Timeline
Employee Relations Program Manager
Department of the Interior
01.2025 - Current
Anti-Harassment Program Coordinator
Department of the Interior
07.2022 - 01.2025
Human Resources Specialist (Employee/Labor Relations-16E)
Department of the Interior
10.2018 - 07.2022
Supervisory Employee/Labor Relations Specialist
Department of the Interior
06.2018 - 10.2018
Employee/Labor Relations Specialist
Department of the Interior
07.2015 - 06.2018
Lead Labor/Employee Relations Specialist
Department of Veterans Affairs
04.2015 - 07.2015
Supervisory Human Resources Specialist
Department of Veterans Affairs
01.2012 - 04.2015
Labor Relations Specialist
Department of Veterans Affairs
03.2010 - 01.2012
Human Resources Specialist (Employee/Labor Relations)
Department of Veterans Affairs
01.2008 - 03.2010
Human Resources Assistant
Department of Veterans Affairs
08.2007 - 01.2008
Contact Representative
Department of Veterans Affairs
02.2006 - 08.2007
Police Officer
Kansas State University Police Department
03.2005 - 02.2006
Sheriff’s Deputy
Jackson County Sherriff’s Office
05.2003 - 08.2004
Communications Specialist/911 Operator
Jackson County Sherriff’s Office
09.2001 - 05.2003
Bachelor of Science - Criminal Justice, Minor in Psychology
WASHBURN UNIVERSITY
Similar Profiles
Michael PearsonMichael Pearson
PA at Department of the InteriorPA at Department of the Interior
Katherine IzzoKatherine Izzo
Civilian Pay Technician at Department of the InteriorCivilian Pay Technician at Department of the Interior
Kimberly Renee VielKimberly Renee Viel
Financial Analyst, GS-501-13 at Department of the InteriorFinancial Analyst, GS-501-13 at Department of the Interior
Roy GandonRoy Gandon
NPS Maintenance Worker. WG 05 at Department of the InteriorNPS Maintenance Worker. WG 05 at Department of the Interior
Morgon LunsfordMorgon Lunsford
Wait Staff Member at Bold Rock Hard CiderWait Staff Member at Bold Rock Hard Cider