Jennyvette Laureano-Gonzalez
Clifton,NJ
Summary
Creative, innovative, ambitious individual with strong work ethic and ability to meet
& Capabilities deadlines under pressure while maintaining a calm and professional demeanor
Results-oriented individual with experience in communications, business administration, and client relationship management
Team player, working in effective coordination with other members, willingness to learn and listen, able to multitask well has broad and deep sales awareness, good skills in management & communications, effective under pressure and has close familiarity with current technologies with sales processing, independent agency & call-center operations with the automobile insurance industry
Overview
9
9
years of professional experience
Work History
Medical Receptionist
Sall Myers Medical
01.2024 - Current
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Coordinated referral processes smoothly, facilitating seamless transitions between primary care providers and specialists when needed.
- Contact attorney and Insurance to very claim information.
Medical Coordinator
Glazer Spine Center
06.2020 - 10.2023
- Coordinates, tracks completion, and manages acceptance of casebooks and appendix documents
- Serves as an expert on the electronic document system in support of the clinical team
- Analyze essential data within the applications and all additional relevant documentation/information to ensure compliance with all federal and state regulatory requirements, Medical Staff Bylaws and affiliated documents, and TJC standards for initial appointment, reappointment or miscellaneous requests staff membership and clinical privileges in an independent, efficient, and timely manner
- Handles provider appeals where appropriate to fee schedule and contractual disputes
- Communicates internal issues to management
- Assists bill review supervisor with workflow management, coaching and mentoring of staff
Paralegal
Benos & Larson Law Firm LLC
09.2015 - 11.2020
- Conducted client interviews in English & Spanish and maintained general contract with the client throughout their case
- Assisted attorneys in collecting information such as employment, medical and other records
- Managed accounts and records of clients with the highest level of confidentiality and discretion
- Drafted legal memorandums, correspondence and motions in both state and federal levels
- Summarized and prepared depositions, interrogatories and testimonies for trials.
Medical Office Specialist
Neighborhood Family Practice
07.2015 - 10.2016
- Greeted patients & visitors, ascertained purpose of visit, and directed them to appropriate staff
- Scheduled & confirmed patient diagnostic appointments, surgeries & medical consultations
- Kept patients' records accurately filled, updated, and organized
- Performed various clerical & administration functions such as ordering & maintaining an inventory of supplies
- Had willingness to stay current with legal regulations, medical terminology, medical coding, and medical office software: EPIC & OCHIN Production System.
Education
Associate of Arts -
Cuyahoga Community College
Cleveland, OHSkills
Demonstrated knowledge of Microsoft Office: Word, & Excel Windows: XP, Vista, and 7 as well as ACS Data Software
Foreign language proficiency in Spanish
Timeline
Medical Receptionist
Sall Myers Medical
01.2024 - Current
Medical Coordinator
Glazer Spine Center
06.2020 - 10.2023
Paralegal
Benos & Larson Law Firm LLC
09.2015 - 11.2020
Medical Office Specialist
Neighborhood Family Practice
07.2015 - 10.2016
Associate of Arts -
Cuyahoga Community College
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