Jenora Cloud
Cleveland,OH
Summary
A recent graduate with an Associate of Science Degree in Healthcare Information seeking a position to apply my knowledge and skills that will help contribute to the efficient and effective operations of a healthcare facility.
Overview
10
10
years of professional experience
Work History
Valet Driver
Towne Park
11.2019 - 10.2020
- Demonstrated integrity and honesty while interacting with patients, team members, and managers.
- Greeted patient’s and reciting a script that described the valet service.
- Sanitized patient vehicles.
- Parked and retrieved patient’s vehicle in a timely manner.
- Filled out VDS forms that recorded the make, model, color, license plate number, and any damage a vehicle has.
- Inserted information from the VDS forms into the computer.
- Cashed out patients that was ready to retrieve their car.
Office Assistant
Skyline Towers Apartments
05.2016 - 03.2018
- Filed paperwork.
- Sent invoices regarding maintenance request and monthly rent payments.
- Ordered office supplies.
- Made outgoing/retrieved incoming calls as needed.
- Made sure the office stayed clean and organized.
- Demonstrated integrity and honesty while assisting residents and other building personnel.
Cashier/Server
McDonald's
09.2015 - 03.2016
- Operated the drive-through window and sales register quickly and effectively.
- Pleasantly and courteously greeted an interacted with customers while providing excellent customer service.
- Prepared fountain drinks and ice cream items.
- Bagged customers order’s so they could be handed out.
- Trained the new hires on the POS system.
- Restocked shelves that had missing items.
- General cleaning.
Dishwasher
Boston Market
07.2015 - 03.2016
- Maintained a clean, safe, and healthy work environment.
- Followed all safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Routinely cleaned work areas, glassware, and silverware throughout each shift.
- Pulled all trash items at the end of each night shift.
Cashier/Server
Chipotle Mexican Grill
11.2013 - 05.2015
- Displayed integrity and honesty while working with customers, coworkers, and managers.
- Trained new hires in a variety of different positions pertaining to the food line, POS system, fax/online food orders, and food prepping.
- Maintained high standards of customer service during high-volume, fast paced operations.
- Prepared all food items in a 2-3 minute time frame.
- Restocked and counted inventory merchandise.
- Verified that prepared food met all standards for quality and quantity.
- Prepared a variety of foods according to customers’ orders or supervisor’s instructions, following approved procedures.
Crew Leader
Burger King Corp
01.2011 - 11.2012
- Supervised staff to make sure they performed their duties with customer satisfaction in mind.
- Greeted customers and provided excellent customer service.
- Trained customers on the POS system and preparing tables.
- Listened and addressed customers’ complaints and suggestions.
- Assisted with inventory control of food, equipment, supplies, and reported any shortages or inconsistencies to the designated staff.
- Maintained a clean and healthy work environment.
Education
Associate of Science - Healthcare Information (Medical Billing and Coding)
Columbia Southern University
06-2025
Diploma -
Maple heights high School
01.2009
Skills
- Typing (40wpm)
- Time Management
- Detail Oriented
- Microsoft Office Proficient
- Active Listening Skills
- Computer Literacy
- Problem Solving
- Quick Learner
- Medical coding
- Data entry
- Healthcare compliance
- Excellent customer service
Timeline
Valet Driver
Towne Park
11.2019 - 10.2020
Office Assistant
Skyline Towers Apartments
05.2016 - 03.2018
Cashier/Server
McDonald's
09.2015 - 03.2016
Dishwasher
Boston Market
07.2015 - 03.2016
Cashier/Server
Chipotle Mexican Grill
11.2013 - 05.2015
Crew Leader
Burger King Corp
01.2011 - 11.2012
Associate of Science - Healthcare Information (Medical Billing and Coding)
Columbia Southern University
Diploma -
Maple heights high School
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