Summary
Overview
Work History
Education
Skills
Timeline
Generic

JENS BRANDENSTEIN

Hunlock Creek,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Production Line Assembler

Pride Mobility Products
10.2023 - Current
  • Use hand and standard power tools to assemble fabricated parts based on product-specific work instructions
  • Investigated and resolved production issues.
  • Perform tasks in finished product packaging, including but not limited to preparing accessories, wrapping, packaging and preparing products for shipment
  • Worked different stations to provide optimal coverage and meet production goals.
  • Reviewed and verified all work was in compliance with sales orders and customer requirements.

Technical Support Hosting

WEB.COM
03.2014 - 06.2023
  • Inbound Technical Support for Network Solution's web-hosting, both shared and virtual private sector (VPS), Ecommerce, SEO, and email customers and back up support for general customer support calls such as domain support
  • Working knowledge of PCs and web hosted applications such as Dreamweaver, SQL,ASP, PHP, FTP, SEO, and Windows and Unix Hosting platforms
  • Working knowledge and support of open source applications such as Wordpress,Joomla
  • Ability to use system administration tools and processes; such as email application, web browsers, HTML, DNS, Unix, FTP protocol, POP3, database applications, scripting languages, and other web hosting related products
  • Ability to apply methods and practices for troubleshooting, recovering, adjusting, modifying, and improving systems to solve complex problems and provide support that minimizes interruptions in service to customers.

Customer Resolutions Services

SallieMae
03.2005 - 01.2014
  • Communicate with past due student loan borrowers via telephone to arrange and obtain payments
  • Advise Borrowers of status and options to find long term solutions to delinquency
  • Document and update delinquency tracking systems for all activity's
  • Generate necessary forms to be sent to the borrower.

Education

High School Diploma -

West side tech

Skills

  • Technical help desk experience
  • Strong analytical skills
  • Strong critical thinking skills
  • Strong problem solving skills
  • Highly motivated
  • Team player
  • Server diagnostics and repair
  • Windows/Linux/Unix OS Install
  • UNIX/LINUX/WINDOWS
  • SQL, ASP, PHP, FTP, SEO, SSL
  • DNS Troubleshooting
  • MySQL,MS Access,MS SQL
  • Network troubleshooting
  • Telecommunications support
  • Proficiency in TCP/IP protocols

Timeline

Production Line Assembler

Pride Mobility Products
10.2023 - Current

Technical Support Hosting

WEB.COM
03.2014 - 06.2023

Customer Resolutions Services

SallieMae
03.2005 - 01.2014

High School Diploma -

West side tech

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JENS BRANDENSTEIN