- Enjoy hobbies that combine physical activity with outdoor exploration
- Hiking
- I have a passion for photography and editing photos
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
JENS C. RITCHIE
San Diego,Ca
Summary
Seeking any position using my acquired skills and talents.
Overview
27
27
years of professional experience
Work History
Handyman, Artist, Photographer
Self Employed
San Diego
02.2011 - Current
- Refurbished and restoration of various homes and rentals.
- Executed tasks within time and budget constraints.
- Developed unique artistic concepts for various projects, enhancing visual narratives and client engagement.
- Developed unique art pieces that garnered positive attention from critics and collectors, leading to increased sales and commissions.
- Experimented with variety of styles and techniques to produce unique works of art.
- Managed all aspects of photography workflow, from pre-production planning to post-production editing.
- Increased social media engagement with captivating images that told compelling stories.
Inbound Expert
Target Retail Stores
San Diego
02.2023 - 06.2025
- Unloaded trucks of freight, loading of vehicles of stick, stocking the shelves with product. Keeping a clean and safe work area and maintaining a stocked department.
- Delivering customer service to the standards of the company
- Assisting in carryout of larger store purchases
- Collaborated with team members to enhance customer service strategies and improve overall store experience.
- Resolved complex customer issues by collaborating with cross-functional teams and utilizing problem-solving skills.
- Boosted team morale and fostered a positive work environment by sharing best practices and celebrating individual successes.
- Enhanced customer relationships through empathetic listening, understanding client needs, and offering tailored solutions.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Park Operations- Shows/Park Quality Ambassador, Park Operations- Assistant Supervisor Shows/Park Quality
Seaworld Parks and Entertainment
San Diego
05.2019 - 09.2019
- Staffed show gates, assisting guests with disabilities to seating areas, giving out show information, answering questions about the park. As well as cleaning, and maintaining show stadiums, and areas around them.
- Supervising of shows and stadium during park hours and the maintaining of restrooms facilities inside the park as well as cleanliness of restaurant patios and park path pathways
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Prepared and delivered operational performance reports to inform management.
- Improved team morale and motivation by organizing regular feedback sessions and recognizing outstanding performances.
- Analyzed operational workflows, identifying areas for improvement and recommending solutions to management.
- Engaged guests through informative presentations about park attractions and conservation efforts.
- Facilitated guest experiences by providing assistance and addressing inquiries promptly.
- Collaborated with team members to improve operational efficiency during peak attendance periods.
- Trained new staff on guest interaction protocols and safety procedures to ensure consistent service.
Warehouse Worker
Standard of Excellence(Aerotek Contract)
San Diego
02.2011 - 06.2011
- Moving around high end appliances in the warehouse. Also unloading, loading of trucks and operating a forklift.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
Flow Team Member - Overnight
Target Retail Store - Mission Valley
San Diego
04.2008 - 01.2009
- Unloaded semi trucks of boxed merchandise. Use of palette jack and heavy lifting. Stocking store shelves with product.
- Demonstrated adaptability by quickly adjusting to shifting priorities and accommodating last-minute schedule changes.
- Completed assigned tasks within deadline, ensuring smooth flow of operations during peak hours.
- Collaborated with team members to efficiently restock products and maintain inventory accuracy.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Welder/Warehouse Technician
San Diego Job Corps
San Diego
12.2005 - 02.2008
- Learned forklift operation (previously certified).
- Warehouse inventory and distribution of goods to students on campus.
- Trained in oxy-acetylene welding, capable of welding process in most positions; arc shielded metal, gas metal, flux cored, plasma cutting, firm grasp of welding vocabulary, shop machinery operation.
- Operated MIG, TIG, and stick welding equipment to fabricate metal components.
- Mentored junior welders on techniques and safety protocols to enhance team skills.
- Maintained tools and equipment for optimal performance and safety compliance.
- Welded in flat, horizontal, vertical, and overhead positions.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Fabricated shop parts directly from blueprints.
- Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
Cart/Service Attendant
Target Retail Store - Kearny Mesa
San Diego
08.2003 - 01.2006
- Stocked shelves with product, customer assistance, preparing store shipments of returned items, cart retrieval & assisted in maintaining a clean work environment.
- Attained results through positive actions.
- Provided exceptional customer service, ensuring a positive shopping experience for all guests.
- Collaborated with team members to address customer inquiries and resolve issues efficiently.
- Trained new staff on store procedures, promoting adherence to operational standards.
GuestWare Supervisor
Mission Valley Marriott Hotel
San Diego
09.1999 - 06.2001
- Database entries in the GuestWare software & report updates to management; includes services to efficiently log, dispatch, follow up on every guest request, review and print the guest list for new arrivals.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Education
Welder/Warehouse Technician -
San Diego Job Corps
San Diego, Ca02.2008
High School Diploma - undefined
Excelsior Academy
San Diego, Ca06.2001
Skills
- Problem-solving
- High attention to detail
- Superior customer service
- Teamwork and collaboration
- Dependable and responsible
- Following direction
Interests
Timeline
Inbound Expert
Target Retail Stores
02.2023 - 06.2025
Park Operations- Shows/Park Quality Ambassador, Park Operations- Assistant Supervisor Shows/Park Quality
Seaworld Parks and Entertainment
05.2019 - 09.2019
Handyman, Artist, Photographer
Self Employed
02.2011 - Current
Warehouse Worker
Standard of Excellence(Aerotek Contract)
02.2011 - 06.2011
Flow Team Member - Overnight
Target Retail Store - Mission Valley
04.2008 - 01.2009
Welder/Warehouse Technician
San Diego Job Corps
12.2005 - 02.2008
Cart/Service Attendant
Target Retail Store - Kearny Mesa
08.2003 - 01.2006
GuestWare Supervisor
Mission Valley Marriott Hotel
09.1999 - 06.2001
High School Diploma - undefined
Excelsior Academy
Welder/Warehouse Technician -
San Diego Job Corps