Jennifer Scorse
Cincinnati
Summary
Compassionate, experienced Case Manager who is hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
8
8
years of professional experience
Work History
Registered Nurse Case Manager
Crossroads Hospice And Palliative Care
09.2023 - Current
- Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.
- Enhanced interdisciplinary team communication through regular case conferences, promoting effective collaboration for optimal patient care.
- Streamlined care coordination processes to reduce hospital readmissions and emergency department visits.
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
Registered Nurse Case Manager
Aetna Better Health Of Ohio
01.2023 - Current
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Responded promptly and professionally to patient questions and concerns.
- Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required.
Registered Nurse, Case Manager
Buckeye Home Healthcare
05.2022 - 01.2023
- Identified care needs of individual patients and coordinated based on physician recommendations, input of other disciplines, and insurance allowances.
- Partnered with physicians, social workers, and activity therapists to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Performed many hands on tasks including but not limited to education and demonstration on wound management, medication education and interventions, IV therapy, wound care, sterile procedures, port access/de-access, etc.
- Helped patients receive appropriate, high-quality care with reasonable results.
- Followed Medicare, Medicaid, and commercial insurance guidelines
Registered Nurse, Case Manager
Care Connection Of Cincinnati
06.2017 - 05.2022
- Provided care to patients with advanced acute and chronic disease processes in a home setting.
- Coordinated between patients, families, and health care providers.
- Performed admissions, developed, and implemented individualized plan of cares.
- Completed supervisory visits on LPNs and Home Health aides following Medicare and insurance guidelines.
- Provided direct patient care in the home setting.
- Distinguished client needs, current services, and available resources to meet goals established.
- Supervise, instruct, and support field staff of all disciplines.
- Followed Medicare, Medicaid, and commercial insurance guidelines
Registered Nurse, Charge Nurse
HealthSouth Rehabilitation Hospital
11.2016 - 06.2017
- Implemented quality patient care techniques to align with safety, health and organizational regulations.
- Documented information in patients' electronic medical record, relaying information to clinicians and care providers to facilitate continuity of care.
- Documented medications administered, treatments and patient procedures performed in appropriate records according to privacy requirements.
- Interacted smoothly with patients and loved ones, updated on care plans and advocated for needs.
- Collaborated with various healthcare professionals to determine specific and individualized care plan based on goals and long-term health.
- Managed various medications and treatments such as peritoneal dialysis, IV push, oral, subcutaneous, IV infusion and and intramuscular injections.
- Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
Education
Associate of Science - Nursing
Galen College of Nursing
Blue Ash, OH07.2015
Skills
- Medical Assessments
- Clear Patient Communication
- Medicare Regulation
- Monitoring Vital Signs
- Case Management
- Medical Recordkeeping
- EMR Systems
- Accurate Documentation
- Preventive Healthcare
- Compassionate and Caring
- Disease Processes
- Patient Admission
Timeline
Registered Nurse Case Manager
Crossroads Hospice And Palliative Care
09.2023 - Current
Registered Nurse Case Manager
Aetna Better Health Of Ohio
01.2023 - Current
Registered Nurse, Case Manager
Buckeye Home Healthcare
05.2022 - 01.2023
Registered Nurse, Case Manager
Care Connection Of Cincinnati
06.2017 - 05.2022
Registered Nurse, Charge Nurse
HealthSouth Rehabilitation Hospital
11.2016 - 06.2017
Associate of Science - Nursing
Galen College of Nursing