Jensen Harris
City of Atlanta
ATLANTA,GA
1
Certification
4
years of professional experience
Safety-oriented Aquatics Assistant with expertise in water safety, adaptive instruction, and customer service. Specializes in customized swim instruction for various ages and skill levels, fostering an inclusive aquatic environment. Engages effectively with patrons and team members, enforces safety regulations, and enhances aquatic programs and staff training.
Work History
Aquatics Assistant
3 Years 10 Months- Supervised aquatic programs to ensure safety and compliance with city regulations.
- Monitored pool areas for cleanliness, enforcing safety protocols and maintaining equipment functionality.
- Assisted in the development of lesson plans for swimming instruction tailored to diverse skill levels.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly for patrons.
- Trained new staff on operational procedures and safety guidelines to enhance team performance.
- Enhanced swimmer safety by consistently monitoring pool activities and enforcing rules.
- Utilized effective communication skills when interacting with diverse populations of swimmers, ensuring a welcoming and inclusive environment.
- Provided one-on-one support to individuals with special needs during swim lessons, adapting teaching methods to accommodate unique requirements.
- Provided exceptional customer service to patrons, ensuring a positive experience at the facility.
- Maintained clean and safe pool facilities, reducing accidents and promoting a healthy environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Part-Time Team Specialist
3 Months- Collaborated with cross-functional teams to enhance guest experience through effective communication and support.
- Developed and implemented strategies to streamline daily operations, improving workflow efficiency.
- Assisted in training new staff on operational procedures and best practices for visitor engagement.
- Conducted regular assessments of team performance, providing constructive feedback to foster growth.
- Built trusting relationships with fellow colleagues across all levels of management, fostering open communication channels that contributed positively to team dynamics.
Education
High School Diploma
Associate of Arts - Business Administration
Skills
Lifeguard certification
CPR and first aid
Swimming proficiency
Water safety
Aquatic facility management
Swim instruction
Swim skills
Equipment handling
Swim team coaching
Adaptive teaching techniques
Conflict resolution
Physical fitness
Team leadership development
Positive demeanor
Teamwork and collaboration
Customer service
Accomplishments
- National Beta Club Member
- Graduated 10% of High school class
- Supervised team of 6 staff members.
- Certificate of Merit from UGA
Certification
Lifeguard,
CPR,
& AED
Timeline
Aquatics Assistant
City of Atlanta
12.2022 - CurrentRead More
Part-Time Team Specialist
Georgia Aquarium
06.2022 - 09.2022Read More
Atlanta Metropolitan State College
Associate of Arts from Business Administration
Read More
Benjamin E. Mays
High School Diploma
Read More