JENSEN RODRIGUEZ
Nashville,TN
Summary
MBA-educated Operations & Strategy Leader specializing in transforming underperforming business units into market leaders. Over 5 years of combined experience in cross-functional operations, digital workflow automation, and facility management. Proven track record of leveraging data analytics and Agile methodologies to optimize workflows, reduce costs by up to 45%, and drive revenue growth. Expert in bridging the gap between technical innovation and operational teams to deliver complex projects that maximize resource efficiency and staff performance.
Overview
10
10
years of professional experience
Work History
Front End Manager
WALMART
Nashville, TN
01.2024 - Current
- Turnaround Strategy & Process Improvement: Spearheaded a root cause analysis (RCA) to identify operational bottlenecks, leading the implementation of a digital-first workflow that increased overall efficiency by 25%.
- Performance Impact: Successfully elevated the division from the market's lowest-performing unit to the #1 ranking within 6 months.
- Resource & Labor Optimization: Executed a data-driven scheduling model for a 50-person team, reducing idle labor time by 30% while improving customer service levels and aligning with business KPIs.
- Change Management: Directed the adoption strategy for 50+ associates, creating standard operating procedures (SOPs) that resulted in a 15% YOY reduction in turnover.
Project Manager (Digital Workflow Automation)
SIMPLE FASHION
Ponce, PR
01.2020 - 01.2023
- Process Automation: Led end-to-end development of a digital workflow system, reducing manual labor hours by 45% and achieving $25K in annualized savings.
- Agile Execution: Managed digital portfolios using Scrum frameworks to iterate strategies; increased user engagement by 35% through A/B testing and data analysis.
- Vendor Governance & Cost Reduction: Oversaw 15+ vendor contracts, utilizing performance data to renegotiate terms, achieving a 60% reduction in operational costs (driving a 20% profit margin increase).
Data Analyst & Content Strategist
QUORA
Remote
01.2017 - 01.2020
- Data-Driven Strategy: Authored 300+ data-backed articles on business and technology, utilizing analytics and market research to refine content strategy and drive millions of views.
Assistant Facility Manager
MVI FIELD SERVICES
Nashville, TN
01.2016 - 01.2017
- Facility Operations: Supported cross-functional operations for a 1.4M sq. ft. facility, successfully optimizing physical workflows.
- Project Management: Utilized project management techniques to accelerate critical paths, effectively saving operational hours and reducing downtime.
Education
MBA - Information Technology Management
Western Governors University
01-2022
B.S. - Business - Information Technology Management
Western Governors University
01-2021
Skills
- Operations & Strategy: Operational Turnarounds, Change Management, Strategic Planning, Risk Mitigation, Vendor Governance, Cross-Functional Team Leadership, Resource Optimization
- Methodologies: Agile & Scrum, SDLC, Business Process Re-engineering, Root Cause Analysis (RCA), Workflow Automation
- Technical & Data Tools: Data Visualization (Tableau), SQL, JIRA, Asana, Smartsheet, MS Project, CRM Platforms
Websites
Timeline
Front End Manager
WALMART
01.2024 - Current
Project Manager (Digital Workflow Automation)
SIMPLE FASHION
01.2020 - 01.2023
Data Analyst & Content Strategist
QUORA
01.2017 - 01.2020
Assistant Facility Manager
MVI FIELD SERVICES
01.2016 - 01.2017
B.S. - Business - Information Technology Management
Western Governors University
MBA - Information Technology Management
Western Governors University