Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jensen Rosales

Mission,Texas

Summary

Knowledgeable Legal Intern with solid understanding of litigation documentation, client relationship building and court procedures. Currently pursuing degree in Criminal Justice, with future aspirations of obtaining a law degree. Eager to support legal team with research, documentation and investigative skills.

Overview

5
5
years of professional experience

Work History

Receptionist / Law Intern

Law Office Of Rojelio Garza
McAllen, TX
05.2021 - 07.2022
  • Researched statutes and laws to support compliance and legal risk management.
  • Communicated with law firms and paralegals to gather information for lawsuits.
  • Met with clients to help attorneys prepare for depositions.
  • Gathered information from defendants, witnesses and victims to assist lawyer in building cases.
  • Collaborated with insurance and risk management departments to offer clients additional resources.
  • Reviewed legal information and proofed documentation for errors.
  • Organized legal filing system to maximize efficiency.
  • Scanned, converted and organized records into electronic format with consistent naming convention.

Rotisserie Chicken Associate

Sam's Club
McAllen, TX
11.2020 - 01.2021
  • Reported customer feedback to management.
  • Managed system support functions to set priorities and service levels expectations.
  • Maintained department procedures manual detailing processing requirements for each individual account.
  • Utilized digital tools; managing high exposure and expectations; stocking and rotating merchandise; ensuring quality and date control standards; eliminating waste; guiding peers and providing attention to customer needs; assisting customers according to company policies

Assistant Manager

Molcas Resturant
Palmhurst, TX
03.2017 - 06.2020
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.

Education

Bachelor of Arts - Criminal Justice

The University of Texas Rio Grande Valley
Edinburg, TX
05.2024

High School Diploma -

Mission High School
Mission, TX
05.2020

Skills

  • Legal Precedent
  • Legal Terminology
  • Legal Correspondence
  • Litigation Review
  • Assisting Lawyers
  • Affidavit Preparation
  • Client Support
  • Telephone Etiquette
  • Public Record Research
  • Deadline Monitoring
  • Conducting Intakes
  • Client Correspondence

Timeline

Receptionist / Law Intern

Law Office Of Rojelio Garza
05.2021 - 07.2022

Rotisserie Chicken Associate

Sam's Club
11.2020 - 01.2021

Assistant Manager

Molcas Resturant
03.2017 - 06.2020

Bachelor of Arts - Criminal Justice

The University of Texas Rio Grande Valley

High School Diploma -

Mission High School

Similar Profiles

CREATE PROFILE