Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Generic
JENSEN WILSON
Open To Work

JENSEN WILSON

Clarksville,TN

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Front Desk ReceptionistService AdvisorAssistant Manager / Customer ServiceManager

Work Type

Part Time

Location Preference

HybridOn-SiteRemote
Location: Clarksville, TN, US
Open to relocation: Yes

Salary Range

18/hr - 50/hr

Important To Me

Healthcare benefitsWork-life balanceFlexible work hoursWork from home option401k matchPaid time off

Summary

Dedicated and customer-focused professional with experience in customer service, team leadership, and operations management. Proven ability to build strong customer relationships, improve efficiency, and support business growth in fast-paced environments. Skilled in communication, problem-solving, multitasking, and sales support, with a strong commitment to delivering exceptional service and creating positive customer experiences.

Overview

1
1
Certification
9
9
years of professional experience

Work History

Front Desk Receptionist

Clarksville Elite
Clarksville, TN
08.2025 - Current
  • Managed multi-line phone system, ensuring efficient call routing and prompt responses to inquiries.
  • Coordinated appointment scheduling, optimizing office workflow and enhancing client satisfaction.
  • Maintained organized reception area, fostering a welcoming environment for clients and visitors.
  • Assisted in onboarding new staff, providing training on front desk procedures and systems.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.

Service Advisor

Wyatt Johnson Kia
Clarksville, TN
03.2023 - 08.2025
  • Scheduled service appointments and provided accurate maintenance and repair estimates.
  • Educated customers on manufacturer-recommended maintenance services.
  • Maintained detailed records of customer visits, repairs, and preventative maintenance.
  • Resolved customer concerns through active listening and personalized service solutions.
  • Stayed current on automotive service procedures, products, and technologies.
  • Trained new staff on best practices for service processes and customer interactions.
  • Provided exceptional customer service to enhance client satisfaction and loyalty.

Assistant Manager / Customer Service

Buckle
Clarksville, TN
11.2022 - 04.2023
  • Exceeded sales goals by motivating team members and promoting targeted products.
  • Collaborated with management to improve store efficiency and customer satisfaction.
  • Assisted customers with product recommendations and service support.
  • Supported merchandising and daily retail operations.

Manager

Thirsty Goat
Clarksville, TN
04.2020 - 02.2023
  • Managed employee schedules, sanitation standards, cash handling, and daily operations.
  • Improved operational efficiency and reduced waste through better planning processes.
  • Trained and mentored new employees on company policies and customer service standards.
  • Handled customer concerns professionally to maintain a positive guest experience.
  • Supervised a team of 25 staff members.

Education

No Degree -

Animal Behavior College
California
01-2020

High School Diploma - undefined

Clarksville High School
Tennessee
01-2019

Skills

  • Customer Service & Guest Relations
  • Operations Management
  • Team Leadership & Training
  • Sales & Upselling Techniques
  • Cash Handling & POS Systems
  • Multitasking & Organization
  • Retail Merchandising
  • Problem Solving & Communication
  • Customer service
  • Attention to detail
  • Time management
  • Listening skills

Certification

  • First Aid / CPR Certified
  • Creative Merchandising & Design

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Front Desk Receptionist

Clarksville Elite
08.2025 - Current

Service Advisor

Wyatt Johnson Kia
03.2023 - 08.2025

Assistant Manager / Customer Service

Buckle
11.2022 - 04.2023

Manager

Thirsty Goat
04.2020 - 02.2023

High School Diploma - undefined

Clarksville High School

No Degree -

Animal Behavior College

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