Jensine Osteen
Greer,SC
Summary
Leveraging time management expertise and a detail-oriented mindset, I excelled in roles requiring discretion and effective communication. My proficiency in Microsoft Office Suite and strong interpersonal skills have consistently improved operational efficiency and stakeholder satisfaction.
Knowledgeable with proven track record in managing daily operations and supporting executives. Excelled in organizing schedules, coordinating travel, and handling confidential information with discretion.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Personal Assistant
Paul Green
09.2023 - 12.2024
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Displayed absolute discretion at handling confidential information.
- Handled research tasks, gathering information, making recommendations, and preparing reports on various topics as requested by the executive.
- Proficient in office software and tools, including Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, and project management tools
Government Communications
Ravensafe LLC
10.2022 - 09.2023
- Developed and implemented content strategies to improve understanding of complex policy issues and government programs, tailored to diverse audiences.
- Excellent communication skills, both verbal and written.
- Acted as a liaison between executives and clients, or government officials ensuring professional communication and timely responses.
- Built and maintained strong relationships with government officials, contractors, and clients, ensuring smooth interactions
Health Care Professional
Henry Rogers
01.2021 - 08.2022
- Provided direct patient care by assessing and implementing treatment plans, improving the patient outcomes and satisfaction.
- Managed patient care in high-stress situations, including emergency care, trauma, and critical care environments, ensuring quick and effective response to patient needs.
- Collaborated with multidisciplinary teams, including doctors, nurses, and specialists, to deliver coordinated, patient-centered care.
- Provided emotional and psychological support to patient and family, fostering a compassionate and empathetic environment.
Guest Services Specialist
Hilton
10.2019 - 12.2020
- Ran reports detailing daily guest numbers, accounting expenses, and income and room service usage.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Collaborated with housekeeping and maintenance teams to ensure guest rooms were ready for arrivals.
- Assisted in coordinating special events on the property, ensuring memorable experiences for attendees.
- Enhanced guest satisfaction by promptly addressing inquiries and resolving issues.
- Responded quickly to emergency situations, prioritizing guest safety and comfort above all else.
Personal Assistant
William Fricks
10.2017 - 12.2020
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Maintained confidentiality, handled sensitive information with discretion and integrity.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
Legal Secretary
Dobson, Jones, Ball, Phillips & Bridges, P.A.
07.2016 - 10.2017
- Maintained strict confidentiality of all client and firm information, reinforcing firm's commitment to client privacy.
- Created and printed legal documents for attorneys to review.
- Planned and organized internal and external events, meetings and conferences.
- IRS Liaison
- Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
Political Operative
Donald J. Trump for President
01.2016 - 06.2016
- Supervised campaign staff and volunteers, ensuring alignment with campaign goals, motivating teams, and maintaining high levels of morale and productivity.
- Coordinated large-scale events including rallies, town halls, and fundraisers, managing logistics, vendor contracts, security, and staff to ensure seamless execution.
- Coordinated grassroots organizing efforts, engaging local communities and building coalitions of supporters through town halls, rallies, and direct outreach.
- Spoke on Donald J. Trump's behalf at Greenville County Republican Convention before the 2016 Election
Subrogation Supervisor
Blasingame, Burch, Garrard and Ashley, P.C.
08.2014 - 12.2015
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
- Promoted a positive work environment by providing training and guidance to junior paralegals or interns as needed in the Subrogation Department
- Interviewed clients to obtain information relevant to cases.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- HIPAA Specialist at the firm
Education
Bachelor of Arts - Political Science
University of Georgia
AthensSkills
- Multitasking and organization
- Time management expertise
- Detail-oriented mindset
- Attention to detail
Certification
- Teaching English as a Foreign Language (TEFL) Certification
- CPR/AED Certification
- First Aid Certification
Timeline
Personal Assistant
Paul Green
09.2023 - 12.2024
Government Communications
Ravensafe LLC
10.2022 - 09.2023
Health Care Professional
Henry Rogers
01.2021 - 08.2022
Guest Services Specialist
Hilton
10.2019 - 12.2020
Personal Assistant
William Fricks
10.2017 - 12.2020
Legal Secretary
Dobson, Jones, Ball, Phillips & Bridges, P.A.
07.2016 - 10.2017
Political Operative
Donald J. Trump for President
01.2016 - 06.2016
Subrogation Supervisor
Blasingame, Burch, Garrard and Ashley, P.C.
08.2014 - 12.2015
- Teaching English as a Foreign Language (TEFL) Certification
- CPR/AED Certification
- First Aid Certification
Bachelor of Arts - Political Science
University of Georgia
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