Jenssie Castro
Yonkers,US
Summary
Driven professional with a proven track record at JP Morgan Chase, excelling in customer service and data analysis. Skilled in building strong relationships and solving complex problems, demonstrated through efficient financial transaction management and enhancing customer satisfaction. Seeking to keep growing and learning new skills.
Overview
8
8
years of professional experience
Work History
Associate Banker
JP Morgan Chase
12.2018 - Current
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Opened, closed, and updated accounts for customers.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Balanced teller drawers and ATM cash.
Sales Associate
UNIQLO
12.2016 - 05.2018
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Liberal Arts And General Studies
Kingsborough Community College of The City University of New York
Brooklyn, NYBachelor of Business Administration - Human Resources Management
Southern New Hampshire University
Hooksett, NH06.2026
Skills
- Active Listening
- Customer Service
- Problem-solving abilities
- Analyzing data
- Relationship Building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Associate Banker
JP Morgan Chase
12.2018 - Current
Sales Associate
UNIQLO
12.2016 - 05.2018
Liberal Arts And General Studies
Kingsborough Community College of The City University of New York
Bachelor of Business Administration - Human Resources Management
Southern New Hampshire University