Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Jensy Reyes

Summary

Proficient with a track record of managing competing priorities and reaching high performance goals. Works effectively under pressure to execute physically tough tasks. Safety-conscious team player with a solid 16-year background in telecommunications.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Plant Maintenance Supervisor

Spectrum
12.2022 - Current
  • Managed inventory of spare parts, tools, and equipment, ensuring availability for critical repairs when necessary.
  • Coordinated with vendors for procurement of necessary parts and services at competitive prices without compromising quality standards.
  • Increased overall plant efficiency with thorough inspections power supply audit and maintenance in continuity.
  • Enhanced plant performance by implementing effective preventive maintenance programs for high-split readiness.
  • Delivered detailed reports on network, completed tasks, inventory levels, meeting objectives set by management.
  • Reduced equipment downtime by consistently monitoring and addressing potential issues in a timely manner.

Maintenance Technician III

Spectrum
05.2017 - 12.2022
  • Identified and troubleshooted problematic components, including amplifiers and wiring difficulties
  • Reviewed blueprints on Magellan/Bentley to grasp critical task specifics
  • Troubleshooted and tested network equipment to discover issues
  • CLI Plant Ride Out for LTE Leak Ingress and Egress Repair (FCC)
  • Tested cables with volt-OHM meters, Viavi ONX-630 spectrum analyzers, signal level meters, and Quiver TDR
  • Tested fiber optic cables and documented results using OTDR
  • Repaired broken fibers to restore the HFC network
  • Maintained a safe record with no OSHA-recordable occurrences
  • Collaborated with ROC and ISP engineers to ensure quality service
  • Reviewed technical documents for equipment maintenance and repairs.

Small Cell Technician

Tilson Technology Management Inc.
02.2016 - 04.2017
  • Lifted equipment into position using cranes, rigging tools and gin poles
  • Leveraged sweep testing tools and software to test operation of tower transmission components
  • Perform elevated work on small cell sites daily to conduct repair and install equipment; may include multiple sites daily
  • Work items include grounding, trenching, installation of antennas, and mounts, microwaves, coax lines, TMA's, RF jumpers, remote electrical down-tilts / Bias-T's, remote radio heads
  • Developed and maintained courteous and effective working relationships.

OSP Network Tech 16

Cablevision/Altice
07.2008 - 01.2016
  • Analyzed trouble tickets to identify root causes and resolve issues appropriately
  • Resolved complex customer issues related to voice, data, VoIP, and CTI applications, including implementation, add-ons, maintenance, and support
  • Maintain an outdoor Wi-Fi network mesh (Cisco Aironet 1570)
  • Balancing forward tilt and return path sweep
  • Expertise in node splitting (DWDM, WDM), PON, and G-PON network technologies
  • Maintenance of AC/DC power supply units
  • Conducted a plant ride-out to repair LTE leaks ingress and egress for FCC compliance
  • Demonstrated respect, friendliness, and willingness to assist as needed
  • Improved efficiency and productivity by quickly learning and applying new skills to daily tasks
  • Demonstrated effective coordination and planning to meet deadlines.

Education

Associate in Electronics Engineering Technology -

Lincoln Tech Institute
Union, NJ
01.2009

Skills

  • Critical Thinking
  • Leadership
  • Tableau/Power-Bi
  • Technical Documentation Interpretation
  • Problem Detection and Resolution
  • Preventive Maintenance Planning

Certification

  • NCCER Certification
  • SCTE Certification
  • OSHA 30 Certification
  • 16-Hour Scaffolding Certification

Accomplishments

  • ECAF Resolution - Responsible for handling customer account inquiries, ECAF accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Collaborated with team of 4 in the development of Node replacement project.
  • SCTE Fiber Certification course.

Timeline

Plant Maintenance Supervisor

Spectrum
12.2022 - Current

Maintenance Technician III

Spectrum
05.2017 - 12.2022

Small Cell Technician

Tilson Technology Management Inc.
02.2016 - 04.2017

OSP Network Tech 16

Cablevision/Altice
07.2008 - 01.2016

Associate in Electronics Engineering Technology -

Lincoln Tech Institute

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Jensy Reyes