Jensy Reyes
Summary
Proficient with a track record of managing competing priorities and reaching high performance goals. Works effectively under pressure to execute physically tough tasks. Safety-conscious team player with a solid 16-year background in telecommunications.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Plant Maintenance Supervisor
Spectrum
12.2022 - Current
- Managed inventory of spare parts, tools, and equipment, ensuring availability for critical repairs when necessary.
- Coordinated with vendors for procurement of necessary parts and services at competitive prices without compromising quality standards.
- Increased overall plant efficiency with thorough inspections power supply audit and maintenance in continuity.
- Enhanced plant performance by implementing effective preventive maintenance programs for high-split readiness.
- Delivered detailed reports on network, completed tasks, inventory levels, meeting objectives set by management.
- Reduced equipment downtime by consistently monitoring and addressing potential issues in a timely manner.
Maintenance Technician III
Spectrum
05.2017 - 12.2022
- Identified and troubleshooted problematic components, including amplifiers and wiring difficulties
- Reviewed blueprints on Magellan/Bentley to grasp critical task specifics
- Troubleshooted and tested network equipment to discover issues
- CLI Plant Ride Out for LTE Leak Ingress and Egress Repair (FCC)
- Tested cables with volt-OHM meters, Viavi ONX-630 spectrum analyzers, signal level meters, and Quiver TDR
- Tested fiber optic cables and documented results using OTDR
- Repaired broken fibers to restore the HFC network
- Maintained a safe record with no OSHA-recordable occurrences
- Collaborated with ROC and ISP engineers to ensure quality service
- Reviewed technical documents for equipment maintenance and repairs.
Small Cell Technician
Tilson Technology Management Inc.
02.2016 - 04.2017
- Lifted equipment into position using cranes, rigging tools and gin poles
- Leveraged sweep testing tools and software to test operation of tower transmission components
- Perform elevated work on small cell sites daily to conduct repair and install equipment; may include multiple sites daily
- Work items include grounding, trenching, installation of antennas, and mounts, microwaves, coax lines, TMA's, RF jumpers, remote electrical down-tilts / Bias-T's, remote radio heads
- Developed and maintained courteous and effective working relationships.
OSP Network Tech 16
Cablevision/Altice
07.2008 - 01.2016
- Analyzed trouble tickets to identify root causes and resolve issues appropriately
- Resolved complex customer issues related to voice, data, VoIP, and CTI applications, including implementation, add-ons, maintenance, and support
- Maintain an outdoor Wi-Fi network mesh (Cisco Aironet 1570)
- Balancing forward tilt and return path sweep
- Expertise in node splitting (DWDM, WDM), PON, and G-PON network technologies
- Maintenance of AC/DC power supply units
- Conducted a plant ride-out to repair LTE leaks ingress and egress for FCC compliance
- Demonstrated respect, friendliness, and willingness to assist as needed
- Improved efficiency and productivity by quickly learning and applying new skills to daily tasks
- Demonstrated effective coordination and planning to meet deadlines.
Education
Associate in Electronics Engineering Technology -
Lincoln Tech Institute
Union, NJ01.2009
Skills
- Critical Thinking
- Leadership
- Tableau/Power-Bi
- Technical Documentation Interpretation
- Problem Detection and Resolution
- Preventive Maintenance Planning
Certification
- NCCER Certification
- SCTE Certification
- OSHA 30 Certification
- 16-Hour Scaffolding Certification
Accomplishments
- ECAF Resolution - Responsible for handling customer account inquiries, ECAF accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Collaborated with team of 4 in the development of Node replacement project.
- SCTE Fiber Certification course.
Timeline
Plant Maintenance Supervisor
Spectrum
12.2022 - Current
Maintenance Technician III
Spectrum
05.2017 - 12.2022
Small Cell Technician
Tilson Technology Management Inc.
02.2016 - 04.2017
OSP Network Tech 16
Cablevision/Altice
07.2008 - 01.2016
Associate in Electronics Engineering Technology -
Lincoln Tech Institute
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