Jentle Stewart
Mansfield
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
11
11
years of professional experience
Work History
Security Officer
Allied Universal Security Services
08.2024 - Current
- Utilized the NIST framework for creating policies and improving security infrastructure.
- Investigated security incidents to identify root causes and prevent future occurrences.
- Utilized SIEM tools, detecting anomalies and reducing incident response time.
- Utilized incident management software, tracking incidents and improving response efficiency.
- Monitored security systems, identifying vulnerabilities and enhancing overall system integrity.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
Dasher
DoorDash
06.2020 - Current
- Improved customer satisfaction by providing timely and accurate deliveries.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
- Navigated efficiently through various delivery routes for expedited service.
- Enhanced communication with customers through proactive updates on order status.
- Maintained excellent ratings by consistently delivering orders in a professional manner.
- Ensured order accuracy, double-checking items before leaving the pickup location.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Resolved customer issues promptly and courteously, resulting in positive feedback.
Unit Secretary, Labor and Delivery
Methodist Dallas Medical Center
02.2024 - 08.2024
- Increased efficiency of unit operations by maintaining adequate supplies of forms, charts, and other necessary materials.
- Minimized delays in treatment administration by prioritizing critical tasks according to established protocols.
- Created a welcoming atmosphere for patients and their families while managing visitor access according to hospital guidelines.
- Improved patient satisfaction by efficiently managing and organizing medical records, admission paperwork, and discharge documents.
- Safeguarded confidential patient information through adherence to HIPAA regulations when handling sensitive material.
- Reduced stress on nursing staff during high-volume periods by providing administrative support as needed during peak times.
- Facilitated smooth admission process for patients by collecting personal information, verifying insurance details, and explaining consent forms.
- Performed various administrative tasks by filing, copying and faxing documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Assistant Store Manager
Dollar General Store
07.2023 - 12.2023
- Identified sales opportunities through customer interactions, maximizing revenue.
- Guided team members through challenges with clear communication and support.
- Executed merchandising strategies for increased product visibility and sales.
- Strengthened customer loyalty with personalized interactions and follow-ups.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Inventory Processor
ThermoTek
08.2022 - 07.2023
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Reduced order processing time with meticulous organization and effective communication between departments.
- Assisted in the development of standard operating procedures for inventory management, resulting in a more consistent approach across the company.
- Assisted in annual physical inventory counts, reconciling discrepancies between actual counts and system records for improved accuracy moving forward.
- Maintained accurate records of all incoming and outgoing shipments, ensuring proper invoicing and accounting procedures were followed.
- Trained new employees on inventory processes, fostering a knowledgeable workforce capable of meeting company goals efficiently.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Assembler
American Standard
08.2019 - 08.2020
- Assembled components by following detailed blueprints and specifications.
- Streamlined assembly process with improved workspace organization.
- Utilized hand tools and power tools for precise assembly.
- Interpreted technical drawings and schematics for assembly tasks.
- Conducted thorough inspections to ensure product quality.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Increased production efficiency by assembling components quickly and accurately.
- Completed durable assemblies and subassemblies with hand and power tools.
Beauty Advisor/ Cashier/Freight Handler, Receiving
Target
10.2018 - 01.2019
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
- Provided expert makeup application services for special events, ensuring client satisfaction through tailored looks that highlighted natural features.
- Maintained up-to-date knowledge of beauty industry trends, ensuring advice remained relevant and sought after.
Beauty Advisor/Customer Service Cashier
Sally's Beauty Supply
06.2018 - 09.2018
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Maintained counter and display areas for cleanliness and organization.
Car Salesperson
Gerry Lane Chevrolet
04.2018 - 06.2018
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Completed registration paperwork and sales documentation.
Patient Transporter
Baton Rouge General Hospital
05.2017 - 02.2018
- Managed time effectively to coordinate multiple patient transports in a busy hospital setting.
- Transported patients to and from diagnostic imaging, surgical units, and other hospital departments.
- Implemented infection control techniques to maintain sterile environment during patient transport.
- Assisted medical staff with lifting and positioning patients onto stretchers and wheelchairs.
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
DSP (direct Support Professional)
Rescare Homecare
08.2014 - 02.2017
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Transported clients to and from medical appointments with safety and efficiency.
- Recorded status and duties completed in logbooks for management.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Applied de-escalation techniques to manage challenging behaviors effectively.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Education
High School Diploma -
Zachary High School
Zachary05-2011
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Detail-oriented
- Superior customer service
- Emergency response
- Complex Problem-solving
- Relationship building and management
- Conflict de-escalation
- Document management
- Staff management
- Emergency management
- First aid and CPR certified
- Work ethic
- Reliability
- De-escalation techniques
- Keen observer
Languages
English
Full Professional
Timeline
Security Officer
Allied Universal Security Services
08.2024 - Current
Unit Secretary, Labor and Delivery
Methodist Dallas Medical Center
02.2024 - 08.2024
Assistant Store Manager
Dollar General Store
07.2023 - 12.2023
Inventory Processor
ThermoTek
08.2022 - 07.2023
Dasher
DoorDash
06.2020 - Current
Assembler
American Standard
08.2019 - 08.2020
Beauty Advisor/ Cashier/Freight Handler, Receiving
Target
10.2018 - 01.2019
Beauty Advisor/Customer Service Cashier
Sally's Beauty Supply
06.2018 - 09.2018
Car Salesperson
Gerry Lane Chevrolet
04.2018 - 06.2018
Patient Transporter
Baton Rouge General Hospital
05.2017 - 02.2018
DSP (direct Support Professional)
Rescare Homecare
08.2014 - 02.2017
High School Diploma -
Zachary High School
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