Jentrey Sullivan
Fort Worth
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns and working with a team. Committed to improving customer satisfaction and driving positive outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Before and After School Care
YMCA
Boyertown
02.2025 - 05.2025
- Maintained updated knowledge through continuing education and advanced training.
- Worked effectively in team environments to make the workplace more productive.
Camp Counselor
YMCA
Boyertown
05.2024 - 07.2024
- Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Encouraged camper participation and engagement through enthusiastic leadership and role modeling.
- Assessed needs and interests of individuals and groups and planned activities accordingly.
Baller/Dresser
Crumbl Cookies
Reading
05.2022 - 02.2024
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Boyertown Highschool
Boyertown, PA05-2024
Some College (No Degree) - General Studies
Brigham Young University- Idaho
Rexburg, IDSkills
- Customer service
- Team building
- Activity planning
- Time management
- Problem solving
- Calm under pressure
- Communication
- Analytical thinking
Certification
- PA Food Handlers Certification
Timeline
Before and After School Care
YMCA
02.2025 - 05.2025
Camp Counselor
YMCA
05.2024 - 07.2024
Baller/Dresser
Crumbl Cookies
05.2022 - 02.2024
High School Diploma -
Boyertown Highschool
Some College (No Degree) - General Studies
Brigham Young University- Idaho
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